Today, all consumers, whether they’re customers, patients, or citizens, rate the organizations they engage with based on their experiences.
In part one of our two-part webinar series, we covered customer experience trends and innovations in customer identity and access management (CIAM) technology designed to meet them.
But, as you evaluate CIAM, how do you determine which capabilities are critical, especially for large organizations? What about companies with multiple digital channels and several brands? Or those with millions of customers and multinational operations?
Get answers to these questions and more during our upcoming webinar: Best Practices for Customer Identity: How to Evaluate CIAM Providers.
Attend this session with live Q&A as ForgeRock and Accenture experts discuss:
- What CIAM use cases and capabilities large organizations need to consider when planning their customer identity roadmaps
- Examples from customers, including HSBC, Amer Sports, and Telkomsel, that illustrate how enterprise-grade CIAM solves the most complex challenges
- What questions are critical for large organizations to ask CIAM providers
- Best practices for evaluating providers for customer identity
Register today for this informative webinar. We hope to see you there!