360 Degree View of a Customer with Deloitte and ForgeRock

Presented by

Rajoo Nagar - Director, Product Marketing at Forgerock; Chad Veldhuizen, VP Solution Delivery, CIAM at Deloitte

About this talk

Let’s face it, today’s digital world is an incredibly crowded marketplace. Businesses must compete fiercely to capture the attention of customers and acquire their account, trust and loyalty. A trusted, seamless and enjoyable user experience for customers is a key driver to gaining brand loyalty, making it imperative for businesses. Please join Deloitte and ForgeRock for a 60-minute discussion on how a trusted and enjoyable experience can be achieved and gain a 360-degree view of a customer utilizing Customer Identity and Access Management (CIAM) platform. In this session, we’ll focus on: - Common challenges and approaches for achieving a 360-degree view of your customer - What business benefits there are in having a 360-degree view of your customer (privacy & compliance, personalization, user experience, multi-channel enablement, etc.) - The strategic role CIAM solutions play to enable a 360-degree view of a customer - What does the future hold related to privacy and compliance and unifying the customers' experience? Register today! If you can't make it in person, please register and we'll make sure you receive the recording.
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ForgeRock®, is a global leader in digital identity that delivers modern and comprehensive identity and access management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than 1300 global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is headquartered in San Francisco, California, with offices around the world. For more information and free downloads, visit www.forgerock.com or follow ForgeRock on social media: Facebook ForgeRock | Twitter @ForgeRock | LinkedIn ForgeRock.