Reinventing Your In-Store Experience

Presented by

BRC & Validify

About this talk

In recent years, retailers have been grappling with how to re-invent their in-store experience to engage with the modern shopper, boost footfall and maximise in-store sales. COVID-19 has brought a new urgency, as retailers seek to attract shoppers back to the high-street amid an accelerated shift to online. But what does “reinvention” of the store look like in this context? What do customers want and need now - and in the future? And which innovations are going to bring tangible benefits to your business? We’ve teamed up with Validify to look at what some of the leading retailers are doing in this space - using case studies to review which technologies they’re employing and how they’re using this to generate competitive advantage. We’ll top and tail with practical advice on how you can assess which solutions are right for your business - saving you time and money and ensuring you get maximum return for your investment. What will you take away? •Insight into customer needs, behaviours and expectations in-store •Awareness of which technologies are being employed - and how •Understanding of how these technologies are generating competitive advantage – and benefiting consumers •Assessment of which technologies are right for your business •Knowledge of how and where to find the right solutions Insights will be pulled from the latest report Validify and the BRC have partnered on which is available to access for free in the attachments of this webinar. We would like to thanks the sponsors of the report: Rackspace, emerchantpay, RedAnt, Appointedd, Go Instore and Proximity Insight

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