COVID has accelerated the digital shift with record numbers of people now shopping online. Shopping in-store will always remain a vital and valued part of the retail experience, but online consumerism is now more firmly embedded within our ‘new normal’.
Retailers need to act now to optimise their revenue from online sales to prosper in this changed landscape and to protect and grow their bottom line.
This means maximising good orders accepted, eliminating false declines and preventing chargebacks and consumer abuse. It also means responding to new rules on Strong Customer Authentication (SCA) coming into effect next year, to avoid added friction and further possible loss of sales.
We’ve teamed up with Signifyd, the e-commerce experts, to provide practical advice and tips on how you can improve your online revenue now and embed these gains ahead of, and in compliance with, SCA.
What will you take away?
•Insight into how and where revenue is lost online
•Data on online consumer behaviours and sticking points
•Steps to optimise and protect your online sales revenue
•Actions to get ahead of and ensure readiness for SCA