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5 Things that will transform IT Service Management

IT is currently undergoing a remarkable transformation that will create a new course for the organization of the future. In this session, we will take a brief look at 5 factors that are driving this transformation and why each is so important. This is a big change from the past and will reshape much of what we have accepted as the standard operating model for IT. Taking this a step further, these 5 factors will result in a new set of metrics and a new organizational model for IT.
Recorded Apr 9 2019 51 mins
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Presented by
David Martinez, Senior Product Marketing Manager
Presentation preview: 5 Things that will transform IT Service Management

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The Power of Unified IT
When Landesk and Heat Software combined in January of 2017, we knew we needed a new company name. For nearly 30 years, Landesk and Heat offered user-centered IT solutions designed to increase user productivity while reducing IT security risk. Landesk was the only vendor recognized by Gartner in the four areas of client management, endpoint protection, IT service and support, and enterprise mobility management.
Over the years, both companies changed. Landesk acquired companies like Wavelink, Shavlik, Xtraction Solutions, and, most recently, Appsense. Heat was created by combining FrontRange and Lumension. That's a lot of brand names. And in order to gather all these brands under one roof, we needed a new identity - and Ivanti was born. And since then, Concorde and RES have joined the Ivanti family.
Our mission is clear - to help customers succeed in their respective markets through the "Power of Unified IT"

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  • Title: 5 Things that will transform IT Service Management
  • Live at: Apr 9 2019 8:00 pm
  • Presented by: David Martinez, Senior Product Marketing Manager
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