5 Things that will transform IT Service Management

Presented by

David Martinez, Senior Product Marketing Manager

About this talk

IT is currently undergoing a remarkable transformation that will create a new course for the organization of the future. In this session, we will take a brief look at 5 factors that are driving this transformation and why each is so important. This is a big change from the past and will reshape much of what we have accepted as the standard operating model for IT. Taking this a step further, these 5 factors will result in a new set of metrics and a new organizational model for IT.

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Ivanti makes the Everywhere Workplace possible. In the Everywhere Workplace, employees use myriad devices to access IT applications and data over various networks to stay productive as they work from anywhere. The Ivanti Neurons automation platform connects the company’s industry-leading unified endpoint management, zero trust security and enterprise service management solutions, providing a unified IT platform that enables devices to self-heal and self-secure and empowers users to self-service. Over 40,000 customers, including 78 of the Fortune 100, have chosen Ivanti to discover, manage, secure, and service their IT assets from cloud to edge, and deliver excellent end user experiences for employees, wherever and however they work.