Rise of the Machines: AI Innovations for Service Management and Beyond

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Presented by

Ian Aitchison

About this talk

We cannot overstate the impact of AI on our lives; machine learning, deep learning, natural language processing, automation, and bots, are set to transform IT and more. All these technologies are starting to make significant contributions to IT, particularly in service management. Join us to explore the past, present, and future of what we broadly refer to as “artificial intelligence.” We'll consider the impact on our lives as well as human society as a whole. Learn about exciting innovations and dig into what AI will mean for service management in 2019 and beyond.
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Ivanti makes the Everywhere Workplace possible. In the Everywhere Workplace, employees use myriad devices to access IT applications and data over various networks to stay productive as they work from anywhere. The Ivanti Neurons automation platform connects the company’s industry-leading unified endpoint management, zero trust security and enterprise service management solutions, providing a unified IT platform that enables devices to self-heal and self-secure and empowers users to self-service. Over 40,000 customers, including 78 of the Fortune 100, have chosen Ivanti to discover, manage, secure, and service their IT assets from cloud to edge, and deliver excellent end user experiences for employees, wherever and however they work.