S3 08 - Changing organisational mindsets and the advancement of diverse talent
Paul Cleal, Vice Chair of Kingston University and board member and/or advisor to The Premier League, National Citizen Service Trust and Sainsbury’s Foundation and James De Sausmarez, Head of Investment Trusts at Janus Henderson Investors, discuss changing the many false perceptions of working in the City. How can organisations facilitate the advancement of BAME employees and use their recruitment data to attract more diverse talent? Why the ‘safe’ choice isn’t always best and the importance of role models and mentors. How do changing incentives drive greater D&I and increase focus on helping middle management layers to change, and what benefit do placements and internships offer to shift more entrenched mindsets?
RecordedNov 21 201829 mins
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This episode was recorded live at the Women in Payments Conference in Sydney, Australia on 20 November 2019.
Our host Julia Streets is joined by Jackie Kallman, Head of Payments Industry and Engagement at ANZ, Deanne Keetelaar, General Manager of Payments & Financial Services, Product & innovation for Australia Post, and Felicity Blake, responsible for ACI’s New Zealand client portfolio.
This discussion explores the changing and challenging dynamics of the recruitment process, what organisations can consider in order to appeal to entry level talent and retention over time, the importance of culture, changing leadership dynamics and why we must keep D&I on the agenda during more challenging economic times.
In this episode, Julia Streets is joined by Lee Willows, Founder and CEO of Young Gamers and Gamblers Education Trust (YGAM), and Gavin Stewart, Associate Director at Grant Thornton UK LLP, discussing financial education and the transformation of regulation in financial services. In this candid discussion Lee Willows shares his personal journey of gambling addiction and recovery. The two share thoughts about digital resilience, privacy and security, RegTech and how financial services can help consumers and investors achieve better financial wellbeing.
In this episode we explore the important subject of disability with Diane Lightfoot, CEO of the Disability Business Forum. Disability isn't necessarily the preserve of the few. Given that some 83% of disabilities are acquired rather than present at birth, we may well be affected at some point in our lives. We discuss the business benefits and the organisational transformation potential for hiring disabled people and Diane helps define some of the language of disability. As always, we offer practical tips and set out a multitude of suggestions about how employees of all abilities can best work together to embrace employees with both visible and non-visible disabilities and long-term conditions.
From time to time we like to seek insight and opinion and expertise beyond our world of financial services. Recorded at the House of Lords, Lord Hayward of Cumnor and Trevor Phillips OBE discuss the pivotal legislative changes which paved the way for the Equality Act 2010. Looking beyond the Act and the Protected Characteristics, they discuss Artificial Intelligence, data, the significance of the digital universe and automatic decision making.
Recorded live on ‘Talent Thursday’ at the 2019 global Sibos conference in London, our host Julia Streets is joined by Oxford University PhD Student Kristina Kämpfer, outlining the findings of her diversity research paper, sponsored by the SWIFT Institute. Erin Thornton, Coordinator of the SWIFT Diversity and Inclusion Network and the Sibos STAR Scholarship Programme, explains the importance of sponsoring rising female talent and Julia talks to Carmen Arias González, Laurissa Wiitala and Ibiyemi Okuneye of the cohort. Together they explore what rising talent requires from employers in order to attract, retain and support them on their career journeys. Finally, Rebecca Sterling and Jean-Philippe Richard-Charman, competitors in the SWIFT Institute student challenge, discuss what entering talent demands of financial services organisations and how firms and institutions can engage with each other.
Pips Bunce, Head of Global Markets, Technology, Core Engineering Strategic Programmes at Credit Suisse and Ed Thompson, founder and CEO of Uptimize explore neurodiversity and LGBTQI inclusion. As 20% of Generation Z identify as LGBTQI and organisations are beginning to gain greater understanding of neurodiversity across different sectors, they discuss how corporations can foster an environment in the workplace where all forms of diversity are at the core of inclusion.
In the final episode of Series Five, Dominie Moss, Founder of the Return Hub, and Reggie Nelson from Legal and General Investment Management (LGIM), discuss Returners and those beginning their career in the City. The two consider senior female returners heading back to financial services or transferring their skills to other sectors and reaching the talent pool of young people from socially disadvantaged backgrounds. They focus on what can organisations do to attract, motivate and retain young and returning talent, the future of work and how the outsourced recruitment process needs to change.
Against a backdrop of significant worldwide political and legislative changes, Erin Uritus, CEO of Out and Equal discusses the power of corporate advocacy and responsibility for protection of the LGBTQ+ community in the workplace. Erin talks about the commercial case for diversity and the benefits of campaigning for LGBTQ+ rights shared from her organisation’s work with global corporations. Through networking, training and examining areas of commonality, firms can make room for intersectionality, and by working with allies can create a safe space for staff to work through challenges relating to the workforce as a whole, and therefore embrace full inclusivity. This episode was recorded at the offices of BNP Paribas in London.
Karis Stander, Managing Director of Investment20/20, and Natalie Kenway, Acting Editor of Investment Week, discuss the changing perceptions and developments within investment management. Looking at the variety of roles within the industry, they highlight the significance of hiring those who may be least likely to enter this industry, due to barriers such as race and social mobility. They comment on the positive influence and impact hiring these employees has had on organisations and make recommendations to drive further change within investment management.
Noreen Niazi, Co-founder of Muslim Women Connect and Jon Terry, Partner at PWC, discuss the importance of data in highlighting deficiencies and driving change. We consider how ethic minority and gender representation compare and how organisations can implement policies, strategies and accountability measures of impact. They each outline how they work with organisations to encourage a more inclusive and diverse working environment, focusing on attracting and retaining greater ethnic heritage diversity and the importance of effective networks and mentoring programmes.
Jacqueline de Rojas, President of techUK and the chair of the Digital Leaders board and Edie Lush, British-American Journalist, Executive Editor of Hub Culture and Host of Global GoalsCast, discuss the 2018 UK Government Review of Post-18 Education, the tech skills gap and what this may mean for the UK and economy in general. They also discuss how closely inclusion is tied to the United Nations Sustainable Development Goals, which are part of the The 2030 Agenda for Sustainable Development.
This special episode of DiverCity Podcast was recorded at the Innovate Finance Global Summit 2019 in London, featuring interviews with CEOs from across the industry, each offering insights and opinions about where to find the talent the industry needs.
Hear highlights from Charlotte Croswell CEO of Innovate Finance and her further thoughts in her interview. Tom Bull of EY offers early insights into the fintech Census and Alison Rose of NatWest Holdings and RBS updates on the Prime Minister and Treasury’s review of female entrepreneurship ‘The Rose Review’.
Tim Levine of Augmentum Capital, Karen Rudich of FireDrake, Adam Toms of Openfin, Ben Brabyn of Level39 and Husayn Kassai of Onfido each offer a wide range of perspectives including how we can best educate and attract young people into fintech, tap into diverse pools, how businesses can scale up and accelerate their pace of change, the changing face of leadership in tech, what we need post Brexit and more.
In the final episode of Series 4, Funke Abimbola MBE, prominent legal diversity champion and campaigner and recently appointed Director of Operations, Conflict Resolution at Mishcon de Reya LLP, and Alison Choy, chemistry and biochemistry academic and Head of Machine Learning at Starling Bank, explain their career journeys. They discuss the high levels of female attrition between junior and senior levels in the legal profession, the potential for attracting talent from outside the more traditional financial services hiring profile, the importance of intersectionality and working with LGBT networks, why visible representation and relatable role models matter and the value of enabling young people to experience workplace culture as early as possible.
Alicia Millar, Director of Learning and Development (EMEA) at Reed Smith, NED of MyGWork and co-chair of the LGBT chapter of The Network of Networks (TNON), and Dan Ricard, Transformation Lead in PwC's UK Sales & Marketing function and founder and co-chair of The Network of Networks (TNON), discuss inclusive leadership, diversity of thought and opinion, why networks are no longer exclusively for large organisations and setting appropriate KPIs for networks. They also discuss how organisations must truly understand and value the very core of their people, explore intersectionality (for example ethnic minority LGBT+ employees) and collaboration between other segments and networks. They also explore the use of the term ‘allies’ and highlight the importance of creating 'callout’ cultures.
This episode was recorded live at the Women in Payments UK 2019 Symposium in London on 28th March 2019. Our host Julia Streets was joined by Rashmi Prabhakar, Chief of Staff for Global Services at Finastra, Jacqueline Keogh, Global Head Payments GTM at Western Union Business Solutions, and Smriti Vicari, Head of FinTech at Visa.
During this panel, the diversity and inclusion discussion explores the commercial impact of diversity in FinTech and financial services. Winning the equality debate requires support for, alignment with and engagement from representatives from many other constituents and groups.
Jane Welsh, Senior Investment Consultant and Project Manager for the Diversity Project, and Marissa Ellis, Strategy Consultant, Advisor and the Founder of Diversily, discuss what it takes to be truly inclusive. How can organisations attract diverse talent from non-financial backgrounds? They explore the power of collaboration and sharing best practice, growing pressures on senior leadership and middle management, how government and industry regulators are driving D&I up the agenda, improving diversity in Asset Management and why it’s more important than ever for senior leaders from diverse backgrounds to become industry role models.
Madison Marriage, the Financial Times journalist who went under cover at the President's Club & Wincie Wong, Head of Innovation for Supply Chain Services at RBS, reflect on the global story and discuss to what extent the world has changed. Other topics of discussion include gender pay gap reporting, the importance of exit interview data, demystifying the whistleblowing and escalation process, embedding tech lessons into school curricula, how diverse teams and inclusive leaders drive innovation, and why D&I is more important than ever in times of economic uncertainty.
Timed for release during LGBT History Month, we welcome Matt Cameron, Founder of The Ocean Partnership and LGBT Great, the global investment management industry network, and Hephzi Pemberton, Angel Investor and Founder & CEO of the Equality Group, seeking to widen the range of exceptional candidates.
In this episode we discuss promoting LGBT+ inclusion within the global investment industry, increasing diversity in leadership positions overall, why we need ethnic minority 30% Club-style targets, how to attract diverse talent from other industries and sources, the multiplier effect of investing in women and how some D&I categorisation can present potential barriers to inclusivity.
This episode was recorded live at the Women in Payments USA 2019 Symposium in Washington on 5th February 2019. Our host Julia Streets was joined by Jan Estep, President and CEO of NACHA, Linda Quaranto, Consulting Managing Director of Deloitte, and Randall Tucker, Chief Inclusion Officer of Mastercard.
‘During this panel discussion, the diversity and inclusion discussion explores the potential for harnessing the power of intersectionality to accelerate change. Winning the equality debate requires support for, alignment with and engagement from representatives from many other constituents and groups. During this discussion – guided by podcast host, Julia Streets – the esteemed panel will shine a light on areas of positive progress, call out areas requiring further focus and offer of plenty of practical ideas to help drive change.’
Amali de Alwis, CEO of Code First: Girls, discusses providing free coding courses to support new waves of female tech talent, the need for greater diversity in tech, retaining a diverse workforce, newly emerging roles and specialisms, bringing together different generations of talent, work life balance, and creating the leaders of the future.
Exploring Diversity & Inclusion in financial services
We’ve seen a growing appreciation of the value of Diversity and Inclusion (D&I) in the financial services industry. Organisations have increased their focus on D&I initiatives, but is this simply marketing rhetoric? Some would argue that we’ve seen great progress, whilst others would say there is still much to be done.
For each episode of DiverCity Podcast we invite recognised leaders and influencers – people who are pioneers in their own right – to talk about areas of transformation and aspects of D&I that need greater focus. Our contributors offer their insight and practical ideas to help organisations and individuals drive change.