Moving to a Customer-Centric Insurance Claims Process

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Intelligent InsurTECH

About this talk

Automation is set to drastically change the way insurers operate in the coming years. One particular area for disruption of current practices is the automation of claims. In this video, filmed at Intelligent InsurTECH Europe 2017 we brought together three industry experts to share their experience and knowledge on how providing a user-friendly, automated claims model can help a business win and retain customers. The panel •Charles Bush, Head of Property and Energy Claims, Zurich Commercial Insurance UK •Steven Wilkins, Head of Underwriting Insight, Hiscox •Rosaria Truppo, Co-Founder, Photocert
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