Streamline claims, empower your workforce and provide a seamless CX

Striking the right balance between automation and the human touch is a top concern for every insurance individual, and it’s especially crucial in claims. The challenge remains how to utilise technology to enable efficient, accelerated claims management and in turn, provide a smoother customer journey to reduce customer query response times from days to seconds. But it’s a big ask – so how do you achieve this? Help is at hand. Intelligent Insurer has gathered senior claims experts, from AXA, Allianz and Appian to provide insight on what technologies are transforming the claims space and how their digital transformation journey is going so far. In this one-hour free webinar (sponsored by Appian) you’ll hear how to: Build a strategy to drive innovation: Invest strategically in technology to streamline claims & underwriting and create hyper-efficient workflows with limited resources Create a superior employee experience: Reallocate your claims teams to focus on complex claims to maximise human efficiencies and provide true job satisfaction Transform the customer journey: Find the perfect balance between automation and personalisation Turn innovation into a competitive edge: Foster a culture of innovation capable of harnessing multiple technologies to dynamically meet your customer’s needs Learn lessons on what’s worked – and what hasn’t – and build the confidence to take risks to make a positive change in your claims department You’ll hear from these expert speakers: Bryant Vernon,Chief Claims Officer, Aviva Canada Corinne Southarewsky, Global Head of Claims Operations, AXA XL Jeremy Trott, Head of Operations, Claims, Allianz Gijsbert Cox, Industry Leader, Insurance Europe, Appian This webinar is sponsored by Appian. By signing up you agree to share your details with this organisation.