Grow SME Insurance with Next Generation Digital Capabilities

Presented by

Marianne Haenggi (Zurich), Kevin Mooney (Ascot), Ranila Ravi-Burslem (Aviva), Frédéric Valluet (Vlocity)

About this talk

With business risks becoming more complex, and new risks such as cyber and supply chain increasing exposures, underinsured SMEs present a significant growth opportunity for insurers. But as business customers increasingly demand quick decisions and user-friendly functionality, it is critical that insurers streamline workflows to speed up quote-to-bind processes, get products to market faster, and simplify tasks for their network of brokers. Can new digital capabilities help insurers grow a profitable SME book of products and services that better meet the needs of small business customers? Join the team from Intelligent Insurer as they talk to Aviva, Zurich, Ascot and Vlocity to get the details on how insurers and their go-to-market partners are working together to expand their SME business with next-generation digital capabilities. Hear from leading industry experts ready to share their tips, tricks and pointers. In this webinar, you’ll get exclusive insights from: Marianne Haenggi, Head of eCommerce Strategy, Zurich Kevin Mooney, Senior Vice President Head of SME Casualty Business, Ascot Ranila Ravi-Burslem, SME Solutions Director, Aviva Frédéric Valluet, Head of Insurance EMEA, Vlocity In just one hour of dynamic discussion and debate, you’ll discover how to: Help small business customers to better identify and manage risk, create value through customer and risk intelligence, and reduce the coverage gap by targeting the right customers with innovative products and services Explore strategies to reduce complexity for small business customers, identify how to simplify and introduce transparency to the buying process, and deliver a faster and simpler underwriting experience Adapt your distribution strategy, get closer to your customer with increased touch points, and consider what it takes to manage changing customer and broker/channel partner expectations

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