Integrate AI and Machine Learning into the Claims Process to Unlock Efficiencies

Presented by

Mario Riccò (Generali), Joël Farvault (AXA), Liz Ryan (Zurich), Patricia Diaz (Hyperscience)

About this talk

When it comes to deploying AI and ML in claims, the message from senior claims executives is clear: approach it in manageable chunks. To succeed, you need to select one inefficiency—whether it be document processing, fraud, the employee experience, or the customer experience—and then build on your learnings. By embarking on your AI/machine learning journey piece by piece will you be able to beat the competition, save on costs and reallocate your workforce to deliver real value—rather than being bogged down in mundane tasks. Find out how to do this in our upcoming webinar: • Mario Riccò, Head of Group Claims, Generali • Liz Ryan, Head of Claims Performance & Insights, Zurich • Joël Farvault, Head of Data Analytics and Data Innovation, AXA • Patricia Diaz, Director of Product Marketing, Hyperscience • Moderator: Wyn Jenkins, Managing Editor, Intelligent Insurer In this one-hour free webinar you’ll: • Put an end to paper-based, mundane tasks: Hear tips on how to leverage AI and machine learning—particularly document capture and processing—to extract, classify and validate data to boost productivity • Decide which claims will benefit from straight-through processing and which demand human intervention, and refocus your employees on the more important, skilled tasks • Get the best from intelligent automation on a small budget: How do you prepare for the next steps without incurring vast costs? Is personnel reduction the most obvious win or should you reinvest in different skills? • Put automatic fraud tools in place: Use AI to identify fraudulent factors for claimants and combine with government and social media data to assess the propensity for fraudulent claims • Discover how to use AI and automation to improve the customer experience This webinar is sponsored by Hyperscience, and by signing up you agree to share your data with this organisation.

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