Transform Legacy Claims Processing With Automation

Presented by

Shawn Crawley (Sompo), Shannon Harjer (Founders Insurance), Lori Pon (AAA), Will Sellenraad (Pyramid Solutions)

About this talk

Customer experience is a top concern for today’s P&C providers. And many of them are turning to automation to drastically improve it. Specifically, in the claims function, automation is a sure-fire way to speed up settlements, optimize your workforce and improve customer experience and retention—it’s a no brainer. Find out how automation is transforming claims in this upcoming webinar. You’ll hear from these claims trailblazers: - Shawn Crawley, SVP, 1st Party Claim, Sompo International - Shannon Harjer, VP Claims – Personal Lines, Founders Insurance Company - Lori Pon, Director, Claim Transformation and Claim Service Center, AAA – The Auto Club Group - Moderator: Will Sellenraad, Insurance Practice Lead, Pyramid Solutions During the webinar you’ll find out how to: - Accelerate Settlements: Reduce the steps it takes to settle a claim, eliminate the need for manual data entry, and ways to optimize your entire claims process from FNOL to settlement to increase efficiencies and reduce operating costs - Sidestep Costly Legacy Replacements: Hear ways to extend the life of legacy systems by integrating new capabilities and get up to speed with the latest tools to upgrade your current systems, including data capture, robotic process automation, cognitive computing, advanced case management, enterprise content management and electronic signature - Drive Customer Loyalty through Transparency: Empower your claims department to provide quick and accurate information to customers by being able to quickly find the right claim and knowing exactly where it sits within the claim process - Optimize Your Workforce for A Post-COVID-19 World: Grasp the tools your employees need to route and settle claims effectively, and leverage sophisticated data and analytics to identify and resolve common bottlenecks to improve productivity with real-time insights This webinar is sponsored by Pyramid Solutions. By signing up you agree to share your data with this organization.
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