The Rise of Gen-AI In Insurance: Vital Tools and Considerations For Insurers

Presented by

Bipin Chadha (CSAA Insurance Group) Madhur Naidu (EdgeVerve) Kelly Castriotta (Markel) Nanditha Nandy (Swiss Re)

About this talk

Generative artificial intelligence (Gen-AI) models such as ChatGPT, encompassing AI and machine learning (ML), remain in the spotlight, and continue to be a hot topic of discussion in many industries. Specifically, Gen-AI is ushering in new opportunities for insurers across the value chain—reshaping insurance processes, customer experiences, and business models. While Gen-AI’s rise was sudden, it will take time for insurers to fully embrace its power and potential, with business leaders wondering what this raft of new ML products mean for their business and how they can move from hype to working solutions. AI and ML will likely play a bigger role in understanding customers’ needs and preferences, enhance efficiency, provide real-time, data-driven insights, and offer personalized, relevant and cost-effective insurance products. In this webinar you will: - Gain insights into the potential for improving risk assessment accuracy, enhancing underwriting efficiency and streamlining the overall insurance process. - Learn how this technology can generate new and creative solutions, helping insurers to drive cost reduction, improve the customer experience, optimise risk assessment, turn data into insights and accelerate decision-making. - Address Gen-AI challenges (e.g., data sensitivity, trust, adoption)—balancing potential and pitfalls. - Hear practical case studies/examples of how Gen-AI is currently being used in the insurance industry, and what it might mean for you and for your customers. You will hear from: Madhur Naidu, Senior Technical Manager, EdgeVerve Kelly Castriotta, Global Executive Underwriting Officer, Markel Nanditha Nandy, SVP Head of Data Driven UW Solutions, Swiss Re Bipin Chadha, VP Data Science, CSAA Insurance Group Tony Tarquini, Founder, 5189 Limited (Moderator) This webinar is brought to you in association with EdgeVerve. By registering you agree to share your information with this organisation.
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