Generative AI and claims processing: Making sense of the data

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Presented by

David Vanalek, Tendü Yoğurtçu PhD, Patrick Cieslak, Christopher Frankland

About this talk

Artificial Intelligence (AI) and Machine Learning (ML) are rapidly reshaping how insurers innovate and engage with clients. The driving force behind this transformation is the surge in data availability, collection, and processing capabilities. Join us as we explore data's pivotal role in fueling Generative AI and ML advancements. This webinar will examine the dynamic interplay between first-party data and the emerging need for enhanced data sources that transcend conventional boundaries to maximize claims processing and enhance user experience. In this webinar you will: - Examine the ways in which Generative AI (Gen-AI) can streamline complex claims management processes, and be integrated incrementally into core business functions with minimal disruption to live claims - Learn how AI and Machine Learning (ML) are reshaping how insurers engage with clients, and allow innovation in claims processing at unprecedented speeds, driven by a surge in data availability, collection, and processing capabilities - Explore data's pivotal role in fuelling Gen-AI and ML advancements: examine the dynamic interplay between first-party data and the emerging need for enhanced data sources that transcend conventional boundaries to maximize claims processing and enhance user experience - Understand the potential impact of new governance and regulation around Gen-AI, and how you can adopt responsible practises and implementation that will create lasting value for insurers and customers alike Hear from: - David Vanalek, SVP Chief Legal and Compliance Officer, Richmond National - Tendü Yoğurtçu PhD, Chief Technology Officer, Precisely - Patrick Cieslak, Head of Disability Income and Long-Term Care Claims, MassMutual U.S. - Moderator: Chris Frankland, Founder, InsurTech360 This webinar is brought to you in association with Precisely. By registering you agree to share your information with this organisation.
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