Gen-AI as a game-changer for insights-driven decision-making for insurers

Presented by

Sathish Kumar | Edgeverve, Anju Gupta | Northwestern Mutual, Ryann Foelker |American Family Insurance, Burak Seren | Sompo

About this talk

Gen-AI is beginning to transform the insurance value chain by automating processes with speed & efficiency, expanding the capacity for data ingestion & processing, providing more meaningful data insights, & ultimately enhancing insurer decision-making. While many insurers face end-to-end operational & productivity challenges such as long queues, reduced underwriter productivity, inefficient submission processes, inefficient quoting & fragmented carrier/broker communication, Gen-AI offers solutions to heighten operational efficiency organisation-wide. However, despite the power of Gen-AI, the industry has lagged when it comes to investing in AI. As Gen-AI tech continues to evolve, so will its potential applications, so how can companies address challenges such as balancing innovation with compliance, regulations & data security, when it comes to seamless & secure implementation of Gen-AI? Are insurance customers ready for Gen-AI? In this session we will discuss: - Discuss the current insurance industry challenges & how Gen-AI can help shape the future by improving business outcomes, accelerate innovation & drive growth - Explore how businesses are unlocking value from Gen-AI in tackling operational challenges such as processing large amounts of information & transforming document data quickly & accurately for enhanced decision-making - Address how compliance & regulation intricately intersect with the realm of Gen-AI solutions - Learn how Gen-AI drives cost reduction, process efficiency & accuracy, enhances insights, & improves the customer experience - Discover how to leverage Gen-AI technologies in different scenarios Speakers: Sathish Kumar, Head of Product Management, Edgeverve Anju Gupta, VP Data Science & Analytics ML/AI, Northwestern Mutual Ryann Foelker, Innovation Design Director, American Family Insurance Burak Seren, SVP & Head of Enterprise Technology, Sompo International Dr Jacob Abboud, Founder & MD ,Petraenovus Consulting ·(Moderator)
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