Innovation in Retail: Insight-Driven Customer

Presented by

David Rosen - Digital Innovation Leader, TIBCO Software Inc.

About this talk

Digital leaders are now emerging in Retail. After a decade of fall-out from the relentless pressures of Amazon, outdated physical store models, and rapidly changing consumer preferences, an elite tier of survivors is demonstrating how to thrive. Watch this on-demand webinar exploring the trends in retail digital transformation and the keys to successful leadership. You will learn about: - Business and technical drivers of retail innovation - Capabilities required for a seamless, personalized customer experience - Retail loyalty, from programs to sustainable behaviour - The impact of AI on retail profitability

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