Improving Cybersecurity in the Contact Center: How to Prevent a Data Breach

Presented by

Andrew Henwood, CEO, Foregenix & David Scheidemantel, Solutions Consultant, Semafone

About this talk

Make no mistake—it isn't a question of if your company will be breached, but when. However, with such high rates of security incidents occurring, many organizations choose to put off implementing the right data security measures until it's too late. Watch this informative on-demand webinar featuring some of the leading experts in the IT and payments security spaces where we'll cover: - The various risk factors that threaten organizations—from both outside and within - What happens to companies after a data breach - How you can avoid a data breach of your own by complying with security frameworks like the PCI DSS Additionally, you'll learn how to increase customer service and satisfaction, while reducing the associated security costs.

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Semafone enables simple, fast, cost-effective PCI DSS compliance and data security for your contact center. Taking payments over the phone is essential for many organizations. Customers need to know they can trust you with their sensitive personal information. Semafone's signature solution Cardprotect makes it easy to tackle payment and data security issues in the contact center – without compromising on customer experience.