Relevance, Risk, and Resilience: The 3Rs That Matter in Utility Transformation

Presented by

Roberta Bigliani, VP, IDC Energy, Government and Health Insights

About this talk

Utilities are facing some of the strongest headwinds in their century-old history. Technology is changing how energy and resources are produced, transported, and consumed, as well as our ability to conserve them. Digital technologies have changed not so much the nature of utility services, but how consumer expect them to be delivered. They are also opening avenues for utilities to do different things, while deeply transforming their core operating model. During the webcast, IDC Energy Insights analysts will share views on emerging utility industry and technology themes, such as: •Digital utility maturity. Most utilities fall into what IDC defines digitally distraught organizations. These companies are either running digital as an impromptu effort, running multiple digital strategies initiated by the line of business, or are operating with a short-term perspective. •Roadblocks on the transformation journey. Transforming is not an easy journey and most of utilities are facing execution challenges. Siloed initiatives, limited expertise, and weak roadmaps are but a few of the most common stumbling blocks. •New key success factors utilities should consider as they evolve toward digitally determined organizations and how leading European utilities are working with the ecosystem to overcome some of the barriers to transformation.

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