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Total Cost of Ownership

What is your Total Cost of Ownership when looking at new Service Management solutions? Beware of hidden expenses.
Recorded Jan 23 2019 0 mins
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  • The best way to automate your IT service management experiences Dec 16 2019 9:00 am UTC 30 mins
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    Join this session to hear Pierre-André Aeschlimann consider the strategic and technological opportunities of automation, and how it can help you support your employee or customer service experiences.
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    Join this panel to hear ITSM experts take a look back at where automation has taken us, and look forward to where it’ll lead us next.

    Wai Wong, CEO, Serviceaide
    Pierre-André Aeschlimann - Solution / Sales Strategist & Evangelist, Cherwell Software
    Moderated by Harriet Jamieson, Global Content Manager, BrightTALK
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    These driving forces, as well as many others, are putting internal IT functions under intense pressure to rapidly transform their processes, culture, and technology platforms from a silo-based technology operating model to a shared services approach. This approach lowers variability, complexity, and risk to achieve greater scalability and improved cost.

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    What is your Total Cost of Ownership when looking at new Service Management solutions? Beware of hidden expenses.
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    Cherwell Speaker:
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Powerful & Intuitive Software for IT Service Management—and Beyond
Cherwell delivers IT service management, workforce and business enablement solutions that allow IT to become a true partner to the business. Built on a modern, metadata architecture, the Cherwell platform enables IT teams to rapidly build, configure or merge new ITSM or business functionality—without touching a single line of code or living in fear of the next upgrade. Because of Cherwell’s focus on delivering a solution that is easy to configure, customize, and use, IT organizations extend Cherwell to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction rating. Learn more at www.cherwell.com.

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  • Title: Total Cost of Ownership
  • Live at: Jan 23 2019 11:45 am
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