[Panel] How ITSM Can Drive and Deliver Digital Transformation

Presented by

Stephen Mann, ITSM.tools | Matt Klassen, Cherwell | Muddu Sudhakar, Aisera

About this talk

Where does ITSM fit in the Digital Transformation landscape? And does it need to evolve to ensure businesses can deliver what their customers expect in 2020? Join this panel of ITSM experts as they debate and discuss: - How ITSM can help meet and implement the back-office improvement needs of digital transformation - How ITSM can fuel Digital Transformation by educating enterprises on the ‘people’ aspect of strategies - What tools are paramount to delivering best-in-class, future-proof DX strategies - How to ensure your service management strategy keeps pace as technologies advance Panelists: Stephen Mann, Principal Analyst and Content Director, ITSM.tools Matt Klassen, Vice President, Product Marketing, Cherwell Muddu Sudhakar, CEO, Aisera

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (32)
Subscribers (20310)
Cherwell delivers IT service management, workforce and business enablement solutions that allow IT to become a true partner to the business. Built on a modern, metadata architecture, the Cherwell platform enables IT teams to rapidly build, configure or merge new ITSM or business functionality—without touching a single line of code or living in fear of the next upgrade. Because of Cherwell’s focus on delivering a solution that is easy to configure, customize, and use, IT organizations extend Cherwell to solve a wide range of IT and business problems. With an unwavering commitment to putting customers first and being easy to do business with, Cherwell enjoys 98%+ customer satisfaction rating. Learn more at www.cherwell.com.