GDPR Series Part 2: Understanding Users' Rights & Freedoms Before It Costs You

Presented by

John Cheney, CEO & Penny Lower, Head of Service Delivery, Workbooks CRM

About this talk

Workbooks CRM CEO, John Cheney, and Head of Service Delivery, Penny Lowe, discuss how to best leverage CRM to address the rapidly approaching General Data Protection Regulation (GDPR). In this webinar we cover: - Supplier assessments – how to streamline your processes - Data subject access requests – areas to consider - Data breaches and incident responses – how CRM can help

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Workbooks is a UK based organisation offering a feature-rich CRM for marketing, sales and customer service, with additional business functionalities including marketing automation, sales order management and invoicing. Workbooks joins up the entire organisation around data and processes, promoting teamwork and collaboration. It provides a single 360 view of customers and the information is accessible anytime, anywhere.