ServiceNow testing: Determine the right strategy and tools for your enterprise

Presented by

Sal Costa, Brandon Sims

About this talk

When it comes to ServiceNow testing, there are many variables to consider. With two annual upgrades, quarterly patches, and a long list of catalog items, applications, and workflows that must be tested each time, it’s critical for enterprises to develop a testing strategy that ensures ongoing functionality. You will learn how to plan, construct, stabilize, and execute resilient automated regression tests for ServiceNow applications – while also ensuring that ServiceNow works flawlessly in the context of complete end-to-end business processes.
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Tricentis is the global leader in continuous testing and automation, widely credited for rein- venting software testing for DevOps and agile environments. The Tricentis AI-based, automation platform enables enterprises to accelerate their digital transformation by dramatically increasing soft- ware release speed, reducing costs, and improving software quality. Tricentis has been widely recognized as the leader by all major industry analysts, including being named a leader in Gartner’s Magic Quadrant five years in a row. Tricentis has more than 1,800 customers, including the largest brands in the world, such as Accenture, Coca-Cola, Nationwide Insurance, Allianz, Telstra, Dolby, RBS, and Zappos. To learn more, visit or follow us on LinkedIn, Twitter, and Facebook.