A Walk in The Clouds: The Modern Customer Experience

Presented by

Jacqueline Touma, Sandy Mathis, Amy Protexter, Razia Richter

About this talk

The customer expects fast, personal and engaging experiences, integrated and aligned across touch points in real time. The Cloud brings along a paradigm shift in the way customers interact with the businesses and what businesses must be prepared for. Understand what the Modern Customer Experience is and how content and customer analytics are keys to success. Organizations need to have the right tools to capture feedback and provide needed content at each point in the life cycle. Learn more from our Panel of experts as they share their experiences, best practices, and lessons from leading Companies.

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Women In Cloud Summit celebrates the female entrepreneurs in the tech world; a source of inspiration and support that connects and empowers women in Washington and beyond, helping them to realize their potential and reach new growth through leading cloud industry, community, and government partners. Our mission is to inspire, empower and accelerate the growth for women-led technology companies. We focus on digital transformation to provide digital access, digital capabilities and connections to customers through leading cloud industry, community and government partners. The Women in Cloud Initiative is led by the Ignite WA leadership team in collaboration with Industry Partners, Microsoft Corporation, Hewlett Packard Enterprise (HPE), and Meylah.