How successful retailers think about strategy and technology

Presented by

Panel: Simon Ratcliffe, Ensono | Martin Pateman-Lewis , Ensono Digital | Moderator: Ben Sillitoe, Retail Gazette

About this talk

What makes the ideal modern retailer? For new retailers being created today, what do they look like in terms of tech stack, philosophy, and structure? And what do existing retailers need to do to modernise their IT, keep up with new consumer demands, and ensure they are providing a compelling CX 24-7 across multiple channels? These are the questions this webinar looks to answer as we discuss how today’s best retailers think about strategy and use technology to scale, grow and accelerate their business success and enhance CX experience. The event will look at the importance of continual evolution, because striving for incremental change is what drives better business outcomes. Tune into the webinar to find out: • What the best retailers of the future will look like • How to use technology to scale retail business ambitions • Solutions to current seismic retail industry challenges • How to be a more efficient business

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