Grow Your Compliance Toolkit; 5 Steps to Omni-Channel Monitoring Success

Presented by

Susan Terry, Sr. Director Business Development, PerformLine

About this talk

Join us as we demonstrate how PerformLine has converted speech analytics insights into world class compliance solutions leading the emerging RegTech industry. Now businesses can achieve omni-channel compliance with one turn-key solution. Utilize industry leading speech recognition and speech analytics to instill confidence in customers that their data is taken care of. Read more on our blog. What Attendees Will Learn: • How PerformLine best practice rulesets will speed the time from yes, to measurable results • Why mediators and regulators like a standardized, turnkey approach to compliance monitoring • How PerformLine is harnessing the CFPB complaint database to help our customers track their risk • Costs and risks of not having an omni-channel compliant solution

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VoiceBase is defining the future of deep learning and communications by providing unparalleled access to spoken information for businesses to make better decisions. With flexible APIs developers and enterprises build scalable solutions with VoiceBase by embedding speech-to-text, conversational analytics, and predictive analytics capabilities into any big voice application. VoiceBase’s customers include Amazon Web Services, Home Depot, Twilio, Nasdaq, and HireVue.