Customer Experience Optimization for Online Bookings

Presented by

James Bavington, Alex Painter

About this talk

What if there was a way to predict the success associated with an online booking update — before it goes live and customers experience your new technology? Similarly, what if you could monitor a live online booking platform and determine if and how it's affecting your conversion goals (i.e., rooms booked)? These questions have major implications on how you test your online booking software, especially in the customer-centric world of hospitality. Join our webinar and explore how to measure the impact of digital user behavior against desired business results.

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Keysight Technologies, Inc. (NYSE: KEYS) delivers advanced design and validation solutions that help accelerate innovation to connect and secure the world. Keysight’s dedication to speed and precision extends to software-driven insights and analytics that bring tomorrow’s technology products to market faster across the development life cycle. Eggplant test and automation intelligence solutions deliver continuous testing of applications, devices, and digital services enabling your teams to deliver higher quality applications faster than ever before.