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Customer Experience Optimization for Online Bookings

What if there was a way to predict the success associated with an online booking update — before it goes live and customers experience your new technology? Similarly, what if you could monitor a live online booking platform and determine if and how it's affecting your conversion goals (i.e., rooms booked)?

These questions have major implications on how you test your online booking software, especially in the customer-centric world of hospitality. Join our webinar and explore how to measure the impact of digital user behavior against desired business results.
Recorded Aug 23 2018 34 mins
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Presented by
James Bavington, Alex Painter
Presentation preview: Customer Experience Optimization for Online Bookings

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Delivering True Test Automation
Eggplant provides user-centric, digital automation intelligence solutions that enhance the quality and performance of the digital experience. Only Eggplant enables organizations to test, monitor, analyze and report on the quality and responsiveness of software applications across different interfaces, platforms, browsers, and devices, including mobile, IoT, desktop, and mainframe. Learn more at eggplant.io.

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  • Title: Customer Experience Optimization for Online Bookings
  • Live at: Aug 23 2018 4:00 pm
  • Presented by: James Bavington, Alex Painter
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