It’s no secret that the customer is king. However, the divide between what companies believe, and what customers think is massive. One report by Bain & Company found that 80% of CEOs believe they deliver a leading customer experience, but only 8% of customers agree. To bridge this gap, companies must test from the end user’s perspective and deliver a final experience that quickly and continuously responds to customer needs.
In this webinar you will discover how to approach automated testing based on real user journeys to continue to delight your users and drive business outcomes.