Service Excellence and Analytics Driving Digital Transformation

Presented by

Brenda Lichtenberg, SVP Strategy & Portfolio & Jack Mansfield VP Digital Workplace Services

About this talk

This session will open with a discussion on the current market trends in analytics to showcase where companies are investing. We will then cover how to get started on the road of analytics and showcase some transformative effects of analytics to IT operations. Key Takeaways: 1.Discovery – Find all of the data sources that you have. 2.Insights – Take a multi-variable approach to analytics 3.Actions & Outcomes – Identify 1 initiative at a minimum to get started with analytics 4.The Big Picture – How BI and analytics fit into digital transformation

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (1)
Subscribers (311)
Bell Techlogix is a leader in comprehensive IT managed services providing Next Generation Digital Workplace and Infrastructure Management solutions to mid-market, enterprise and government organizations.