How Data Can Propel Business Growth & Drive Cost Reduction w/ Airbnb

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Presented by

Cassie Cao (Data Science Manager @ Airbnb)

About this talk

Tentative Schedule: 7:00pm EST: Intro 7:05pm EST: How Data Can Propel Business Category Growth & Drive Cost Reduction with Airbnb by Cassie Cao 7:45pm EST: Q&A Talk Abstract: At Airbnb, Cassie helped launch new business categories such as Airbnb for work and the Luxury segment. Currently, she is leading a Data Science team to drive Customer Service cost reduction. From new business category growth to cost reduction, data can be the powerful driver. Cassie will share her key learnings with you about different data science tactics to address these two problems on the opposite side.  Speaker bios: Cassie Cao is a Data Science Manager at Airbnb. She is deeply passionate about tackling challenging business problems using data. She has built the Airbnb Luxury Data Science team from scratch and recently transited into creating a new DS team focusing on cost reduction. Cassie has a master’s degree in Statistics from Harvard, and was a research associate at HBS.
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