Given that it costs 5-10 times more to acquire a new customer than to retain an existing one, it seems obvious that all businesses should engage in some level of churn prevention. Because of its business impact and its relative ease in execution, for many types of business, churn prediction is a great first project to tackle with machine learning and AI.
In this talk, Greg Cashman will demonstrate how Dataiku’s Data Science Studio can be leveraged to quickly and easily design, train and deploy accurate churn prediction models. The insights delivered from these models will not only empower your organization to proactively intervene and retain valued customers but will also provide valuable insight into the key drivers of churn.