NLP The Visual Way

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Presented by

Shobana Muthukrishnan, Data Scientist, Dataiku

About this talk

Do you want to know what your customers are talking about your airline? What services do they like? And what puts them off? We developed a workflow in Dataiku DSS that uses NLP to determine the sentiment behind the tweets and a webapp that allows the end user to view the results. We will walk you through how we used the tweets, did some text cleaning, built models to classify the sentiment, and if time permits - also web scraping to extract airline online reviews.

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Dataiku is the world’s leading platform for Everyday AI, systemizing the use of data for exceptional business results. Organizations that use Dataiku elevate their people (whether technical and working in code or on the business side and low- or no-code) to extraordinary, arming them with the ability to make better day-to-day decisions with data. More than 450 companies worldwide use Dataiku to systemize their use of data and AI, driving diverse use cases from fraud detection to customer churn prevention, predictive maintenance to supply chain optimization, and everything in between.