Bringing financial wellbeing and education to the forefront of member engagement

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Presented by

Martin Palmer, Head of Master Trust & Emma Douglas, Director of Workplace Savings & Retirement - Aviva

About this talk

In this session Martin Palmer, Head of Aviva Master Trust will share insights from Aviva's member survey, getting under the skin of member interests, worries, and needs. Martin will be joined by Emma Douglas, Director of Workplace Savings & Retirement who will be discussing Aviva's latest Age of Ambiguity research and what it takes for members to feel financially on track and how this impacts their financial wellbeing. They’ll also dive into how communication is key for educating and engaging members with their pension, and  sharing ideas on approaches to take.

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