Digital Refunds: 5 Ways to Achieve an Effective Refunds Program

Presented by

Kevin Brown, VP Strategic Partnerships & Marketing and Sean Healey, Issuing Product Manager

About this talk

Refunds happen. But did you know they're one of the most important touchpoints of your business? With customers returning $642.6 billion in goods each year, refunds represent a huge opportunity to build customer affinity as well as retain and win back customers. In this webinar you’ll learn how digital refunds can: •Build brand continuity and affinity •Drive down costs •Manage payouts •Minimize risk •Create convenience for customers and staff Plus, you’ll learn about the costs savings, operational efficiencies, and security benefits of going digital. By the end of the webinar you’ll walk away ready to build a digital refunds strategy with these and more insights and practical tools: •How and why to convert check programs •The intersection of efficiency and top-notch customer service •The benefits of offloading escheatment costs and liability •Leveraging refunds for win-back Wirecard’s Kevin Brown and Sean Healey will be on hand to share industry insights, walk you through digital refunds, and answer questions. Ready to make the most of your refunds? Join us.

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (10)
Subscribers (2270)
Wirecard is the global leader in innovation for digital financial technology, employing more than 5,000 people in 26 countries. As one of the world’s fastest growing digital platforms in the area of financial commerce, it provides businesses and end customers alike with a constantly expanding ecosystem of real-time value-added services. The ecosystem focuses on the areas of payment & risk, retail & transaction banking, loyalty & couponing, and data analytics & conversion rate enhancement. These services are available for all sales channels, including online, mobile and ePOS. Wirecard owns a number of regulated financial institutions in several key markets, and holds issuing and acquiring licenses from all major payment and card networks. Wirecard AG is listed on the Frankfurt Stock Exchange (DAX and TecDAX).