Beyond Service Visibility – Obtain Service Awareness for all IT Stakeholders

Presented by

Leslie Minnix-Wolfe, Senior Director of Product Marketing and John Willsey, Principal Solutions Archictect

About this talk

When you’re trying to deliver customer excellence, adopting a service-oriented approach to managing your IT operations is essential. But this approach shouldn’t stop at executive-level dashboards. Join us for this webinar as we discuss and demonstrate how ScienceLogic brings actionable service awareness to every layer of the IT stack, and for every IT stakeholder. Learning Objectives: In this session, you will learn: About the complex environments within which enterprises are operating customer-impacting services Why Service Awareness is essential for all IT stakeholders, from the CIO to the IT Operator How ScienceLogic addresses these challenges with ‘Service Awareness’ – a holistic approach to managing service health and risk

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ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises.