Reduce MTTR by Automating Troubleshooting

Presented by

Ben Leyland, Principal Solutions Architect | ScienceLogic

About this talk

The effort to troubleshoot issues emerging from a heterogenous but inter-dependent IT environment often equates to finding a needle in a haystack. Datasets are disconnected leading to unmanageable event noise. Diagnosing issues simply results in war-room finger-pointing. And precious time is wasted on creating and updating incidents instead of focusing on resolution. The result is delayed resolution and ultimately, customer dissatisfaction. ScienceLogic can help you reduce MTTR by automating event triage, diagnostics, and enrichment in your data center. Join this session to learn how you can achieve up to 70% reduction in your manual troubleshooting efforts. In this webinar, you will learn how: • ScienceLogic automatically enriches incoming events with diagnostic data. • To troubleshoot issues automatically through three common use cases. • Combining event enrichment with incident automation can further reduce MTTR.
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ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises.