Clearing the Path for Automated Operations: Finding the Value in AIOps

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Presented by

Brian Amaro, PMP, Sr. Director, Global Solutions, ScienceLogic

About this talk

Automation isn’t just a technology problem. It’s a people, process and tool problem. How do you get cross-functional alignment to enable automations? In this session you will learn how 3 very different organizations—an MSP, a Utilities provider, and a Fortune 500 CPG enterprise—engaged ScienceLogic as a consultative partner to define and deliver clear operational & business outcomes. Understand how they leveraged ScienceLogic’s SL1 platform to increase cross-functional collaboration and shift to a culture of innovation to achieve > 60% reductions in Incidents, >25% in MTTR and a 50% reduction in out of hours incidents. In this webinar you will: • Learn how a global CPG customer mapped and modeled their core Order to Cash business service. Understand how this helped them reduce their MTTR & minimize outages to keep the delivery of fizzy beverages moving and revenue flowing. • See why, through clear objective setting, Salt River Project consolidated their tooling by a factor of 4:1 and eliminated data inconsistencies. • Learn how NetDesign unlocked latent value from ServiceNow to demonstrate quantifiable savings in operations. • Understand the step by step process to goal visualization and journey mapping.

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ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises.