How MSP Content+Cloud Turned A Cost Reduction Mandate into Revenue Generation

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Presented by

Ste Pallett, Head of Security and Networks | Content+Cloud and Ken Vanderweel, Product Marketing Director | ScienceLogic

About this talk

Content+Cloud aimed to drive costs out of their operating model. What they achieved is not only a more efficient operating model, but also a new revenue engine in the form of value-add managed services. Attend this session, to hear Ste Pallett describe how they shifted operational overhead costs to deliver more value to their customers through SL1 integration and automation. In this session, you will learn: -How Content+Cloud drove a more efficient operational model by: -Synchronizing CIs with their CMDB -Auto-aligning CIs with Incidents -Auto-resolving commonly occurring incidents -How SL1 accelerated the creation and delivery of new value-add managed services

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ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises.