Bon Secours Mercy Health Extracts Surgical Insights for Its Unified Comms

Presented by

Luke Stackle, Telecom Engineer IV | Bon Secours Mercy Health, Ken Vanderweel, Partner Marketing Director | ScienceLogic

About this talk

Digital communications (voice / video / collaboration) are the lifeblood of a healthcare system—connecting front-line workers, acute care, call centers, ambulatory, and administrative functions for vital patient care. The availability and quick resolution of unplanned incidents is key to patient health and satisfaction. State-of-the-art monitoring and automation of the unified communications infrastructure is critical. Operating this system blind can have dire consequences. Please join Luke Stackle from Bon Secours Mercy Health, as he details his surgical instrumentation with SL1 to gain complete, granular visibility, and P1-preventative care for his Cisco UC environment. In this session, you will learn: -Challenges for Unified Communications in Healthcare IT -How ScienceLogic supports the elimination of P1 patient-impacting incidents -Use cases demonstrating SL1 adaptability for unique visibility needs -Next Steps and Lessons learned
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ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises.