Graduate from Old School Tools: How AIOps can Empower Teams and Boost Revenue

Presented by

Nigel Wilks, Global Head of Tooling | Computacenter, Ken Vanderweel, Mark Finn | ScienceLogic

About this talk

Technology operations can become chaotic as businesses become increasingly digital and infrastructure sprawls. And chaos means cost when manageability and observability headaches develop. Multi-cloud management, incident response, technology debt, and IT workloads are challenges across all industries and often hold organizations back from achieving their core business objectives. Intelligent, automated operations accelerate profitable growth by reducing and redirecting costs. Automating costs out of the operations side of technology initiatives allows customers to reclaim resources and focus on growing the business. In this way, AIOps increases service quality, efficiency, and agility, ultimately reducing operational workloads. This webinar, drawing on dedicated MSP research, explores current attitudes and intentions around IT operations, whether artificial intelligence is being utilized, and trends amongst service providers supporting customer development. We reveal their approaches to managing customer infrastructure, and whether they are modernizing, monetizing, and maximizing margins through automation. Are MSPs expanding beyond traditional IT? Are they keeping a lid on customer costs? And, are they transforming fast enough to remain competitive?

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ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises.