Presented by
Apurva Birala, Product Manager, Eric Hian-Cheong, Sr. Solutions Marketing Manager | ScienceLogic
Throw out the Manual: Automate ITSM Workflows to Save Time & Digitally Transform
About this talk
How much time would it save your organization if you didn’t have to manually create, populate, or route tickets? Or manually update your CMDB? In this session, we’ll look at how SL1 does just that and more – automating workflows between SL1 and ServiceNow to reduce manual work and propel your digital transformation. Whether you are a long-time customer or new to ScienceLogic and ServiceNow, we’ll explore new capabilities and use cases between SL1 and ServiceNow, as well as additional ITSM tool integrations—with Atlassian Jira, Infoblox, and more—all designed to give you even greater flexibility and choice.
In this session, you will:
-See how SL1 automates seven ITSM workflows with ServiceNow, including incident, case, change, service request, CMDB management, and more
-Learn how we continue to support ServiceNow while extending our support to other popular ITSM and Inventory tools
-Hear what’s new and what’s on the near-term roadmap
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We empower intelligent and automated IT operations.
The ScienceLogic SL1 platform enables companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. We use patented discovery techniques to find everything in your IT environment, so you get visibility across all technologies and vendors running anywhere in your data centers or clouds.
With ScienceLogic and AIOps, customers can manage IT environments—at speed, at scale, and in real-time.