Name: The Future of ITSM is Autonomous: How ScienceLogic and ServiceNow Power Intelligent Service Operations
Start: 2025-05-28T15:00:00Z
End: 2025-05-28T15:00:37.000Z
Location: BrightTALK
Rating: 0

We empower intelligent and automated IT operations. 

The ScienceLogic SL1 platform enables companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. We use patented discovery techniques to find everything in your IT environment, so you get visibility across all technologies and vendors running anywhere in your data centers or clouds.

With ScienceLogic and AIOps, customers can manage IT environments—at speed, at scale, and in real-time.

Are you tired of manually managing the chaos of IT operations? It’s time to stop playing a losing hand. Join our webinar, "Stack the Deck in Your Favor," and discover how ScienceLogic’s AI-driven automation transforms IT operations for managed service providers. 
We'll show you how to expand your services without adding headcount, cut operational costs by 60%, and deliver exceptional customer experiences—all while staying several steps ahead of every IT challenge. From predictive analytics to auto-remediation, learn how to turn a full house of IT problems into a royal flush of solutions.

Stack the Deck in Your Favor: Automation for MSP Excellence

Join ScienceLogic and Carlos Casanova, lead analyst of The Forrester Wave: AIOps Q2 2025 for an exclusive deep dive into how Agentic AI is transforming the future of IT operations. In this session, we’ll explore how autonomous agents are enabling real-time, intelligent decision-making—reshaping what it means to lead in the AIOps and Observability space. Designed for IT leaders and practitioners, this webinar will unpack the strategic implications of Agentic AI and provide actionable insights into building resilient, self-healing IT environments that align with your business goals. Discover why forward-thinking organizations are doubling down on AIOps, and how to evaluate leadership in this evolving space.

The Rise of Agentic AI: Redefining AIOps Leadership in a Complex IT Landscape

Compliance doesn’t have to be complicated. Explore how integrating compliance into your network security keeps your policies airtight and your infrastructure secure. Say goodbye to compliance chaos!

Compliance Meets Security - No Drama Required

Private equity acquisitions are shaking up the IT landscape, triggering sudden price hikes, shrinking support, and leaving IT leaders scrambling for budget continuity. If your IT monitoring costs and roadmaps are now uncertain, this session is for you. 

Join us for a candid conversation on how technical and business leaders are responding to abrupt renewal demands, shifting license terms, and declining roadmap clarity. You’ll learn how organizations are regaining control over their IT operations with platforms designed for cost efficiency, security, and scale—without surprise changes. 

This webinar offers practical insights from companies who’ve replaced legacy platforms and are now operating with stable, secure, and modern observability foundations.

Uncertainty in the Market: Impact of Acquisitions and How to Regain IT Operations Control

IT technical talent, already in high demand, is now at a critical shortfall. The global Great Resignation magnifies the existing talent shortage which in turn heightens the need for automation. Digital transformation initiatives in hyperdrive, stumble when IT talent is hard to source and swamped with routine tasks. At the same time, businesses can’t tolerate operational delays and service disruptions.   

Organizations are turning to Artificial Intelligence for IT Operations (AIOps) solutions in large numbers. These solutions enable automated processes that free valuable resources to pursue innovation, drive digital transformation, and slash service disruptions.  

But what exactly is AIOps?  In this webinar, Valerie O’Connell EMA Research Director, and Leslie Minnix-Wolfe, ScienceLogic VP of Product Marketing look to define AIOps in its current state and explore its potential to solve real-world business challenges. They will discuss the intersection of EMA AIOps field research and practical guidance from the proving ground of real-world experience.  

This spirited, interactive session will dig into topics such as:  

1) Which matters more, AI or IT automation?  
2) AIOps impact on IT’s role and business relationship  
3) The AIOps use cases that give top results  
4) Drivers, drawbacks, and delivered benefits  
5) Metrics that matter  
6) Platform vs best-of-breed – is it either/or?  
7) What do AIOps and the Great Resignation have in common?

AIOps Means Business: IT Innovation for Competitive Edge

When your application is underperforming, what should you do? For years, IT has focused on individual servers, databases, and network devices. But your customers—and employees—just expect applications to work. So, while it's essential to monitor the individual layers and components of your hybrid IT infrastructure and applications—there are simply too many components for anyone to understand how it all works together, much less know when and what is impacting your end-users.  

In this second webinar in a multi-part AIOps journey series, we’ll demonstrate how ScienceLogic SL1 helps businesses shift from individual device monitoring to business service monitoring so you can:  

-Gain service visibility across your entire IT estate—from users to the infrastructure 
-Proactively avoid service outages by understanding risk of business service impact  
-Reduce incident noise by correlating all data within a service context 
-Prioritize incidents based on business service health, availability, and risk 
-Speed root cause analysis by correlating events, changes, and anomalies within a service context

Five Reasons Why You Should Make the Shift to Service Monitoring

There is a lot of buzz over the terms ‘AIOps’ and ‘Observability’ but business leaders are struggling with how best to leverage data and insights provided by these technologies.  In this session, hear how combining observability data with AIOps insights and automation can present an opportunity for IT Operations to not just detect the presence of problems, but also uncover their root cause and resolve them. We will discuss ScienceLogic’s approach to automate the “observer” and leverage observability data with AIOps to enhance business service insights, accelerate root cause analysis and automate remediation.

ScienceLogic: Extend AIOps with Automated Root Cause Analysis

How much time would it save your organization if you didn’t have to manually create, populate, or route tickets? Or manually update your CMDB? In this session, we’ll look at how SL1 does just that and more – automating workflows between SL1 and ServiceNow to reduce manual work and propel your digital transformation. Whether you are a long-time customer or new to ScienceLogic and ServiceNow, we’ll explore new capabilities and use cases between SL1 and ServiceNow, as well as additional ITSM tool integrations—with Atlassian Jira, Infoblox, and more—all designed to give you even greater flexibility and choice.  

In this session, you will: 
-See how SL1 automates seven ITSM workflows with ServiceNow, including incident, case, change, service request, CMDB management, and more  
-Learn how we continue to support ServiceNow while extending our support to other popular ITSM and Inventory tools 
-Hear what’s new and what’s on the near-term roadmap

Throw out the Manual: Automate ITSM Workflows to Save Time & Digitally Transform

The next era of ITSM is powered by real-time observability, AI-enriched context, and autonomous operations. In this webinar, join ScienceLogic experts as they explore how our integration with ServiceNow and other ITSM platforms enables intelligent, closed-loop workflows that eliminate noise, accelerate root cause identification, and align IT with business priorities. 

Learn how ScienceLogic’s observability platform delivers real-time, enriched topology and event data to fuel automation, improve CMDB accuracy, and support proactive service restoration. We’ll also share how organizations are using these capabilities to move from reactive IT to Autonomous IT, scaling operations without scaling headcount.

The Future of ITSM is Autonomous: How ScienceLogic and ServiceNow Power Intelligent Service Operations

Automation

AIOps

ITSM

CMDB

IT Automation

Artificial Intelligence

Generative AI

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The Future of ITSM is Autonomous: How ScienceLogic and ServiceNow Power Intelligent Service Operations

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