Presented by
Jared Hensle, DJ James, Arturo Oliver
The 2026 Observability Operating Model: What MSPs and Enterprises Need Next
About this talk
Observability is shifting from a collection of tools into a true operating model for running digital services at scale. For MSPs, that means delivering consistent, high-margin services across many customers. For enterprises, it means reducing risk, speeding resolution, and keeping complex environments reliable without ballooning headcount. In this lightning session, we’ll unpack the biggest forces shaping observability in 2026—how automation, standardization, cost governance, and platform expectations are evolving—and what those shifts mean for your roadmap, evaluation criteria, and service strategy. You’ll leave with a clear picture of where the market is heading and a few practical moves you can start making now to stay ahead by January 2026.
ScienceLogic
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Revolutionize IT Ops: Optimize, Innovate, Empower, and Elevate
We empower intelligent and automated IT operations.
The ScienceLogic SL1 platform enables companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. We use patented discovery techniques to find everything in your IT environment, so you get visibility across all technologies and vendors running anywhere in your data centers or clouds.
With ScienceLogic and AIOps, customers can manage IT environments—at speed, at scale, and in real-time.