Session 4/4 Mastering sales conversions toolkit: Society of Insurance Broking

Presented by

Melissa Kidd, Motem Ltd

About this talk

By the end of this session, participants will be able to: • Use techniques to handle objections and control the conversation • Develop strategies to prevent the most common objections occurring • Use phrases to avoid inflaming the situation and get the business across the line
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We are the professional body for the financial planning profession in the UK. Our remit is to lead the financial planning community towards higher levels of professionalism exhibited through technical knowledge, client service and ethical practice. We are part of the Chartered Insurance Institute group and aligned with its Royal Charter that requires we secure and justify the confidence of the public.