Advising clients remotely may call upon different skills and ways of working.
These times are testing for us all, but we can help ourselves by sharpening our existing skills - especially our listening.
In this compelling talk Richard will help you discover:
• What makes each of your clients tick
• What their individual motivators are
• How to position a course of action so that it appeals to them (not the same as appealing to you).
Learning Objectives:
1. How to listen at an elite level. Not active but actual listening
2. How to be trusted and liked
3. How to gather intelligence without asking questions so they tell all you need to know.