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Building Customer Trust to Power Security Success

Presented by

Catalina Michaela Toea, Manager of EMEA Security Enablement & Customer Audit

About this talk

Not all security careers are deeply technical—some are built on effective communication, empathy, and the ability to form strong, lasting partnerships. In this session, Catalina Michaela Toea, Manager of EMEA Security Enablement & Customer Audit at Adobe, demystifies the world of security beyond the technical. Drawing from her experience leading a customer-facing security team, Catalina will share why building trust is foundational to successful customer relationships—from the earliest stages of the sales cycle through the full customer journey. You’ll walk away with actionable insights into how transparency, thoughtful communication, and strategic engagement can strengthen relationships and build trust in your security organization. She’ll also cover practical techniques for identifying customer needs, asking the right questions, and staying ahead of industry trends—skills that are essential in today’s dynamic security landscape. WiCyS is proud to provide members the opportunity to earn CPE/CEU credits for attending WiCyS Webinars live. To earn CPE/CEU credits with the following providers, you must meet the minimum requirements: - GIAC/(ISC)2: attend for a minimum of 45 minutes or the entirety of the webinar - CompTIA: attend for a minimum of 60 minutes or the entirety of the webinar (webinar topic must relate to the certificate being renewed) Attendees who meet the requirements can log into BrightTALK to print out their attendance certificates to submit for CPE/CEU credits.
WiCyS - Women in CyberSecurity

WiCyS - Women in CyberSecurity

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WiCyS is part of the cybersecurity workforce solution.
Women in CyberSecurity (WiCyS) is a community where the recruitment, retention and advancement of women in cybersecurity doesn’t just happen—it's actively supported and celebrated. Join our channel to connect with industry leaders, gain valuable insights and elevate your career through our network of industry professionals and technical mentors dedicated to building a robust cybersecurity workforce.
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