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How Identity Verification Benefits Customers & Businesses

To the everyday user, ‘identity verification’ is a term that conjures memories of cruel KBA tests, frantic searches for bills, and trips to business branches they’ll never visit again. But innovations in the IDV space mean that secure and remote identity verification can be done in moments, needing just an identity document and smartphone.

Join us as we discuss:
- How IDV can benefit both businesses and consumers
- How systems are adapting to deal with increasingly professionalized fraud
- How new tech innovations are decreasing friction at registration
- What the future of IDV looks like
Recorded Oct 30 2019 23 mins
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Presented by
Kevin Trilli, CTO, Onfido
Presentation preview: How Identity Verification Benefits Customers & Businesses

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  • AI for Identity Verification: Going Beyond the Buzzwords Dec 20 2019 3:00 pm UTC 55 mins
    Parker Crockford – Director of Policy & Strategic Accounts, Onfido | Mohan Mahadevan – VP of Research, Onfido
    The way we verify our identities is changing. With traditional enterprises evolving and taking their operations fully digital, and newer all-digital businesses are growing exponentially, it makes sense that identity verification and KYC move online too. But in a remote setting, it’s hard for businesses to scale up their user onboarding without also increasing risk. Now, many are turning to AI-based solutions to meet that need.

    From hybrid to augmented, machine learning to deep learning, there are lots of new approaches to identity verification out there. But how can businesses tell the difference between buzzword and true black box, and what are the benefits of each?

    In this discussion, we’ll decode the various different applications of AI to the identity verification problem. We’ll also discuss how to use these new technologies to increase efficiencies at scale and provide exceptional customer experiences.

    Join this expert panel webinar to hear a dynamic panel discussion on:
    -The challenges of traditional methods of identity verification, and why enterprises are turning to AI
    -The different ways AI can be applied for more efficient identity verification
    -The benefits of a hybrid human-AI approach
    -A new identity reality: How will we be able to use our identities in future
  • 5 identity fraud predictions for 2020 Dec 10 2019 4:00 pm UTC 49 mins
    Dimi Radu - Senior Document Specialist | Simon Horswell - Senior Document Specialist
    Our document specialist team are our frontline against fraud. They analyse both genuine and fake documents from all over the globe to identify and highlight their weaknesses and strengths, so we can outfox the fraudsters.

    Following our 2019 Fraud Index, our experts look forward and sharing their predictions for 2020 in the world of identity fraud. Join us to learn what security threats and attack vectors will be making waves next year, what they expect to see more (and less of), and how you can protect yourself and your business.
  • The role of biometrics and KYC in seamless onboarding Recorded: Nov 20 2019 23 mins
    Susana Lopes, Senior Product Manager at Onfido
    What does effective onboarding look like? It’s a balancing act. With user friction, identity proofing and effective KYC all fighting for attention. In this webinar, Susana Lopes, Senior Product Manager at Onfido, considers how best to assess these competing factors in creating an ideal user onboarding flow, and how biometrics can help to mitigate traditional tensions.

    She will be discussing:

    - The evolution of account opening in the modern age and how user experiences have changed
    - The principles of proportional risk, and how they can help you ask for more at the right moments
    - How biometrics can help increase security and confidence in identity proofing
  • Unlocking CIAM - The Secret to Balancing Frictionless Registration & High Data Recorded: Nov 14 2019 33 mins
    Mickey Martin - Principal Sales Engineer, Onfido
    Expectations of online businesses have never been higher. Customers expect personalised experiences and high platform security, while demanding more streamlined registration processes. And if they don’t get them, they’ll take their business elsewhere.

    Resultantly, businesses are experiencing a profound tension. How do you balance frictionless registration, and effective identity management - so that customers are more than just an email and password in a database?

    In this webinar Mickey Martin will be discussing how registration as a service systems can effortlessly anchor customers to proofed identities in an easy and secure way, maintaining data integrity and facilitating much wider CIAM ecosystems.

    We’ll be discussing how:

    • CIAM systems can allow businesses to offer more secure and personalised experiences.
    • CIAM systems can empower customers to take control of their identity, performing secure account recovery and verification actions using their identity documents.
    • Registration as a service can both eliminate friction at account opening and securely proof identities.
    • Data integrity is all but guaranteed, letting you focus more resources on what matters to your business.

    (This webinar was originally presented in collaboration with iSMG Media Group)
  • How Identity Verification Benefits Customers & Businesses Recorded: Oct 30 2019 23 mins
    Kevin Trilli, CTO, Onfido
    To the everyday user, ‘identity verification’ is a term that conjures memories of cruel KBA tests, frantic searches for bills, and trips to business branches they’ll never visit again. But innovations in the IDV space mean that secure and remote identity verification can be done in moments, needing just an identity document and smartphone.

    Join us as we discuss:
    - How IDV can benefit both businesses and consumers
    - How systems are adapting to deal with increasingly professionalized fraud
    - How new tech innovations are decreasing friction at registration
    - What the future of IDV looks like
  • CIAM, RaaS and the Future of Identity Management Recorded: Oct 30 2019 53 mins
    Andrew Shikiar, FIDO Alliance | Kevin Trilli, Onfido | Dan Rawlings,Trustonic | Scott Johnson, Western Union
    Modern customers expect financial services to be accessible from anywhere, using a smartphone, in just a few taps. They want to be able to register for these services without ever setting foot in a branch. And they are extremely friction adverse, abandoning registration processes if they don’t live up to expectations. Simultaneously, fraud is becoming ever more complex and professionalized. So in a world where you might never meet your customer, how can you know them? And how can registration and access management help with that?

    Join this webinar as we discuss:
    - How you can maintain a secure customer identity lifecycle
    - How innovation can mitigate KYC-induced friction at registration
    - How CIAM can deliver benefits to companies and customers alike
    - What the future of identity lifecycle management will look like

    Speakers:
    Andrew Shikiar, Executive Director, FIDO Alliance (Moderator)
    Kevin Trilli, CPO, Onfido
    Dan Rawlings, Chief Commercial Officer, Trustonic
    Scott Johnson, Head of Product, Western Union Business Solutions
  • How to protect your digital business against today’s collaborative fraud rings Recorded: Oct 10 2019 44 mins
    Global Doc & Fraud Expert at Onfido, Dimi Radu | Head of US Partnerships at Onfido, Kevin Bric | Scott Olson for Iovation
    As fraud rings become more organized, more complex, and harder to catch, how do you stay ahead of them without compromising on user experience? In this webinar Onfido’s Dimi Radu & Kevin Bric, and iovation's Scott Olson examine new trends in digital fraud from account takeover to synthetic fraud. They also discuss how businesses can balance deterring and eliminating fraudulent activity, with providing seamless authentication/authorization experiences, and maintaining compliance.

    You will learn about:

    - Proven methods to make the internet a safer place for digital business
    - How to build trusted and secure online connections for your customers
    - Ways to streamline and enhance your fraud prevention and investigations
    - The state of today’s emerging online fraud trends
  • Livestream Discussion - Revolutionising the Banking and Securities Sector Recorded: Sep 25 2019 59 mins
    Leda Glyptis, 11:FS | Polina Evstifeeva, Deutsche Bank | Jennifer Bers, Onfido | Denise Bedell, Content Innovo
    "Banking and securities organisations are expected to accelerate business processes and innovate at a much faster scale than ever before. However, finding the balance between innovating and still staying compliant comes with its share of risks.

    Join this panel to learn:
    -How can financial institutions reduce operational expenses whilst also reducing risk
    -Best practices for data management and streamlining processes
    -The benefits and challenges of moving to the cloud"

    Leda Glyptis, Chief of Staff, 11:FS
    Jennifer Bers, VP of Sales, Onfido
    Denise Bedell, Executive Director, Content Innovo
    Polina Evstifeeva, Head of Regulatory Strategy - GTB Digital, Deutsche Bank
  • Financial Services, Fraud and the Future of Digital Onboarding Recorded: Sep 24 2019 38 mins
    Parker Crockford, Director of Policy & Strategic Accounts, Onfido
    Identity theft is the fastest growing crime in the US. Globally, 1 in 60 online transactions are fraudulent. And if you don’t know who your customers are, you can’t onboard them to your platform.

    Though businesses are moving online, their identity verification and KYC processes haven’t. Instead, the old processes are being shoehorned into the digital age. So how can you update your onboarding for the digital age?

    Join this webinar with Onfido’s Parker Crockford to learn:

    What new CDD and KYC regulation means for user onboarding
    Why the SSN is no longer reliable – and what’s going to replace it
    How new technology like biometrics, AI and blockchain can help
  • Ask the Expert: How to Automate Identity Verification in Financial Services Recorded: Sep 24 2019 24 mins
    Mohan Mahadevan, VP of Research, Onfido & Tony Fish, Founder, AMF Ventures
    The interplay of Humans and Machines in AI-based Automation

    Machine learning systems are now routinely performing complex tasks at unparalleled levels of performance across a wide range of applications. However, mission-critical applications such as those in financial services have a minimum tolerance for errors and error correction. Resultantly, the design of machine learning-based systems for such applications requires unprecedented levels of oversight and adaptability.

    An optimal system has the right level of interplay between humans and machines. Onfido employs a large number of machine learning models to deliver scalable, secure and frictionless identity verification for their clients, whilst giving clients accurate data they need to remain KYC compliant—so ensuring their models deliver real-world results is business-critical. In this interview we talk with Mohan Mahadevan, VP of Research at Onfido, to learn about how the constraints on these applications, the tradeoffs in an optimal system, and what the future looks like.

    Mohan Mahadevan, VP of Research, Onfido
    Tony Fish, Founder, AMF Ventures


    About Mohan

    Mohan is an expert in computer vision, machine learning, AI, data and model interpretability, previously leading research efforts at Amazon as Head of Computer Vision and Machine Learning for Robotic Applications. He has over 15 patents in areas spanning optical architectures, algorithms, system design, automation, robotics and packaging technologies. As Onfido’s VP of Research he leads Onfido’s team of specialist machine learning engineers and is focused on ensuring their systems work both in the lab and the real world.
  • How to Build Trust & Secure Online Connections Recorded: Sep 19 2019 43 mins
    Head of Fraud at Onfido, Michael Van Gestel & Global Partnership Manager at iovation, Gavin Barker
    Onfido and iovation have teamed up to examine how companies in the Demand Economy balance detecting and eliminating fraudulent account activity, provide safe and seamless authentication/authorization experiences, and maintain compliance in digital environments across any industry. You will hear from world-renowned fraud expert and Onfido Head of Fraud, Michael Van Gestel, who will dive into current fraud techniques and challenges in a digital world. Many government agencies count on Michael’s expertise and training - including global airports and Interpol - to detect the most innovative and clever forms of fraud.

    You will learn:

    - Keys to ensuring provider and consumer safety and how to create a trusted digital business
    - Ways to make the internet a safer and more trustworthy place to do business
    - How to build trusted and secure online connections for your members/clients
    - Steps you can take to protect your business and your members/clients
  • How to protect your digital business against today’s collaborative fraud rings Recorded: Sep 19 2019 45 mins
    Global Doc & Fraud Expert at Onfido, Dimi Radu | Head of US Partnerships at Onfido, Kevin Bric | Scott Olson for Iovation
    As fraud rings become more organized, more complex, and harder to catch, how do you stay ahead of them without compromising on user experience? In this webinar Onfido’s Dimi Radu & Kevin Bric, and iovation's Scott Olson examine new trends in digital fraud from account takeover to synthetic fraud. They also discuss how businesses can balance deterring and eliminating fraudulent activity, with providing seamless authentication/authorization experiences, and maintaining compliance.

    You will learn about:

    - Proven methods to make the internet a safer place for digital business
    - How to build trusted and secure online connections for your customers
    - Ways to streamline and enhance your fraud prevention and investigations
    - The state of today’s emerging online fraud trends
  • The role of biometrics and KYC in seamless onboarding Recorded: Sep 18 2019 23 mins
    Susana Lopes, Senior Product Manager at Onfido
    What does effective onboarding look like? It’s a balancing act. With user friction, identity proofing and effective KYC all fighting for attention. In this webinar, Susana Lopes, Senior Product Manager at Onfido, considers how best to assess these competing factors in creating an ideal user onboarding flow, and how biometrics can help to mitigate traditional tensions.

    She will be discussing:

    - The evolution of account opening in the modern age and how user experiences have changed
    - The principles of proportional risk, and how they can help you ask for more at the right moments
    - How biometrics can help increase security and confidence in identity proofing
  • The importance of accessibility in the digital age Recorded: Sep 12 2019 28 mins
    See Wah Cheng (Senior Product Manager), Charlotte Sferruzza (Product Design Lead) and Sergio Moura (Senior Software Engineer)
    Accessibility is often the last thing to be considered in the digital development process. In the physical world, accessibility is entrenched into planning, development and execution - so why isn’t it in the digital world?

    In this webinar See Wah Cheng (Senior Product Manager), Charlotte Sferruzza (Product Design Lead) and Sergio Moura (Senior Software Engineer) talk through their experiences in integrating accessibility at the heart of our product development process.

    Register now to learn:

    - What is accessibility, and how does it impact us all
    - The business impact of ignoring it
    - Why accessibility is more important than ever in a maturing digital world
    - How we’ve assessed our own product and workflow to embed accessibility at their heart - and what you can learn from our experience
  • Speed and Security: Getting Identity Verification in Financial Services right Recorded: Jul 10 2019 55 mins
    Reuben Sagar (Onfido), Ali Babakhan (Rabobank), Krishan Chauhan (Synechron)
    Banks and FinTech challengers rely heavily on the relationships they have with their clients. This often starts during the onboarding process and this alone can be enough to convince someone to commit to your organisation versus another financial services provider.

    Convenience and a seamless customer experience is integral for onboarding new clients and also keeping current clients safe and secure. But are we sacrificing security in exchange for a completely frictionless experience?

    Join this panel to learn:
    -Best practices for KYC, AML, and digital onboarding
    -How to efficiently adjust to local regulations
    -The top challenges financial services providers face when it comes to identity verification and how to solve them
  • Un processus d’inscription optimisé : utilisez les frictions à votre avantage Recorded: Jul 4 2019 26 mins
    Minh Nguyen, Product Manager chez Onfido; Clare Joy
    Trouver le processus d’inscription qui marche pour votre business et vos clients n’est pas chose facile. Mettre en place de fortes mesures de sécurité rend votre plateforme plus sûre mais affecte grandement l'expérience utilisateur.

    Notre webinaire peut vous aider à résoudre ce problème. Minh Nguyen, chef de produit chez Onfido, vous dira comment :

    - renforcer vos mesures de sécurité sans affecter l’expérience utilisateur ;
    - adopter une approche fondée sur les risques ;
    - améliorer les fonctionnalités de votre processus d'inscription.

    Inscrivez-vous maintenant.
  • Friendly Friction: How to optimise user onboarding for Financial Services Recorded: Jun 25 2019 35 mins
    Dan Leitao, Product Manager at Onfido
    When it comes to user onboarding, there’s a tension between security and convenience. For financial services, non-compliance with KYC requirements can be costly. But adding too much friction will impact your ability to scale. So how can you optimise your user experience to introduce just the right amount of ‘friendly’ friction and unlock growth?

    Join this webinar with Dan Leitao, Product Manager at Onfido to learn:

    - Why financial services need friendly friction
    - How to tailor and optimise your onboarding process according to your risk-based approach
    - The key features you can utilise to improve your UX
    -How to manage the balance between security and convenience
    -Ensuring you stay compliant in an ever-changing regulatory environment
  • The Future of Digital Onboarding Recorded: Jun 20 2019 10 mins
    Husayn Kassai, CEO, Onfido
    The way many organizations have handled digital onboarding is fraught with risk - including fraud. But Husayn Kassai, CEO of Onfido, envisions a new future that includes a healthy amount of friction and greater security.

    As Kassai sees it, the standard for digital onboarding is both low and risky. It often relies on the use of credit reports, or else on the answers to knowledge-based questions. "But neither of those are smooth," he says. "So you're stuck having to compromise - not having security or a frictionless experience, which is the main issue with how many businesses are currently onboarding users."

    In a podcast interview with ISMG about digital onboarding, Kassai discusses:
    -What's wrong with traditional onboarding approaches;
    -His vision of the future;
    -How friction can be both friendlier and good.
  • What are the most secure ways to verify identity? Recorded: Jun 6 2019 57 mins
    Dean Anderson is the Head Enterprise Customer Authentication at TD Bank | Dr. James Wayman of San Jose State University
    Recent breaches are reducing the reliability of data used in traditional verification methods. As a result, banks are experimenting with fingerprint, facial, voice recognition and behavioral biometrics to verify users.

    In this American Banker webcast, sponsored by Onfido, industry experts from TD Bank and San Jose State University will weigh in on which methods, or combinations of methods, are most effective. Watch the webinar to learn more.
  • The changing face of identity - where will we be in five years’ time? Recorded: Jun 4 2019 21 mins
    Husayn Kassai, CEO and co-founder of Onfido
    The way we signal who we are online is changing. With data breaches happening daily, fraud becoming more sophisticated and new tech coming to the market, it’s time we re-imagine the way we verify identity. So where are we now – and what looks set to change over the next five years?

    Join this session with Husayn Kassai, CEO and co-founder of Onfido, to learn about:
    - How new technology, regulations and risks have brought us to the current state of identity
    - The different approaches being used by financial services – and why they need to change
    - The businesses challenges better iIDV can solve, including streamlined compliance, increased onboarding and better UX
    - What good looks like, and the factors to consider when building your risk-based approach
    - Emerging identity models, and how we’ll use them in the future.
Verify at the speed of life
Our AI-based technology assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics. That’s how we give companies like Revolut, Zipcar and Bitstamp the assurance they need to onboard customers remotely and securely. Our mission is to create a more open world, where identity is the key to access.

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  • Live at: Oct 30 2019 9:30 pm
  • Presented by: Kevin Trilli, CTO, Onfido
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