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Disruptive Innovation in FinTech

Disruptive innovation is a phrase on the tip of every tongue. A concept that’s redefined industries and toppled organisations. Its effects are far-reaching. Disruptive innovation has already transformed fundamental services like transportation and reinvented how we consume entertainment. Now it’s starting to influence financial services. It seems that everyone is searching for that disruption. But few can define what it is, and how to find it. In this webinar, Husayn Kassai, co-founder of Onfido, examines exactly what disruptive innovation is, and how it’s being applied to trade and finance.
Recorded May 21 2020 34 mins
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Presented by
Husayn Kassai, CEO, Onfido
Presentation preview: Disruptive Innovation in FinTech

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  • How can identity accelerate digital transformation in financial services? Sep 22 2020 3:00 pm UTC 60 mins
    Andras Cser (Forrester), Alfy Louis (Onfido), Nick Caley (ForgeRock)
    Expectations of customer experience have accelerated dramatically in the past six months. More than ever, we expect access to financial services to be near instantaneous. From onboarding to transaction approval, we want it all from the comfort of our smartphones.The question is, how do financial service providers meet these expectations whilst still stopping fraud, and adhering to regulation.

    In this webinar, presented by Forrester, ForgeRock and Onfido, we will look at how expectations have shifted, and how identity can catalyse transformation across acquisition, experience and automation.

    Register now to hear Andras Cser (VP & Principal Analyst at Forrester), Alfy Louis (Financial Services Advisor at Onfido), and Nick Caley (VP at Forgerock) discuss:

    - How to meet customer expectations in the wake of COVID-19
    - How anchoring users to a real identity at sign-up can drive acquisition and
    retention
    - How you can build an identity ecosystem that stops fraud at the door, and
    enables continuous fraud monitoring to keep you and your users
    protected
    - How identity can be used to power operational efficiency
    - How you can transform your CIAM processes
  • Creating trust from a distance: satisfying experience, risk and compliance Recorded: Sep 15 2020 60 mins
    Alfy Louis (Onfido), Jeremy Balkin (HSBC), Lindsey Grossman (formerly N26), Marcel Höschler (Raisin) and Rukesh Reddy (Citi)
    Expectations of financial services have never been higher. Customers expect frictionless and secure access, while demanding evermore streamlined registration processes. And if their expectations aren’t met, they’ll take their business elsewhere.

    The result: a profound tension. How do you balance frictionless registration, secure identity management, and regulatory compliance?

    This webinar will cover:

    - How customer expectations of onboarding are being shaped, and where
    the bar is moving to

    - How these expectations extend into their ongoing engagement with a
    financial service

    - How to stay ahead in the fraud arms race, and catch fraudulent applicants
    without inconveniencing good customers
  • Effective digital onboarding—You have 14 minutes and 20 seconds Recorded: Jul 16 2020 62 mins
    John Erik Setsaas, Reuben Sagar, Sarah Kocianski
    Face-to-face onboarding is no longer the norm, and expectations of digital onboarding are only getting higher. If customers aren’t satisfied, they’ll take their business elsewhere. Research shows that 40% of consumers abandon the onboarding process.

    To optimise this process, a number of tough questions have to be asked. How do you balance frictionless registration and effective identity management, so that customers are more than just an email and password in a database? And how do you do so ensuring regulatory requirements are met, and fraud can’t get through the door?

    This discussion, hosted by Sarah Kocianski (Head of Research at 11:FS), in collaboration with John Erik Setsaas (VP of Identity and Innovation at Signicat) and Reuben Sagar (Regional Director at Onfido) discusses the pressures on the onboarding process, and how it can be improved.
  • The changing landscape of fraud: an interview with Onfido's Global Head of Fraud Recorded: Jul 2 2020 11 mins
    Michael Van Gestel
    It’s estimated that 33% of US adults have been a victim of identity fraud. Onfido’s Global Head of Fraud gives his unique perspective on the changing fraud landscape and the challenge of verifying 3D documents in a 2D world.
  • Why is privacy so important? An interview with Onfido's Director of Privacy Recorded: Jul 2 2020 10 mins
    Neal Cohen
    In the US alone, over 80% of people are online. The shift to digital is only increasing, which means that data privacy is more important than ever. In this interview, Onfido’s Director of Privacy explains why privacy is so important and what the company's approach is.
  • Invisible ink: digitally transforming identity and signatures Recorded: Jun 25 2020 43 mins
    Reuben Sagar
    Digital identity has never been more important. It’s the foundation of your customer relationship, and a lot is riding on it. It’s the interaction that will define user expectations, stop fraud from entering your platform, while satisfying regulatory requirements.

    In this webinar, Onfido's Reuben Sagar and Scrive's Viktor Wrede discuss how anchoring users to a real identity at sign-up can enable a successful and secure, legally-binding electronic signature solution. So you can have the same assurance remotely as you would face-to-face, even when a BankID isn’t available or appropriate.

    Learn how to:

    - Condense your time taken to onboard a user
    - Anchor customers to real identities in an easy and secure way
    - Stop fraud at the door, while reducing operational costs
    - Satisfy regulatory requirements in a fully remote setting
  • Effective digital onboarding—You have 14 minutes and 20 seconds Recorded: Jun 23 2020 63 mins
    John Erik Setsaas, Reuben Sagar, Sarah Kocianski
    Face-to-face onboarding is no longer the norm, and expectations of digital onboarding are only getting higher. If customers aren’t satisfied, they’ll take their business elsewhere. Research shows that 40% of consumers abandon the onboarding process.

    To optimise this process, a number of tough questions have to be asked. How do you balance frictionless registration and effective identity management, so that customers are more than just an email and password in a database? And how do you do so ensuring regulatory requirements are met, and fraud can’t get through the door?

    This discussion, hosted by Sarah Kocianski (Head of Research at 11:FS), in collaboration with John Erik Setsaas (VP of Identity and Innovation at Signicat) and Reuben Sagar (Regional Director at Onfido) discusses the pressures on the onboarding process, and how it can be improved.
  • Mastercard & Onfido | The Role of Digital Identity in the Healthcare Services Tr Recorded: Jun 23 2020 56 mins
    Zoe Kleinman
    Digital identity is a catalyst for transformation and has the potential to propel us into a more secure and consumer-centric world. With a spotlight on healthcare, this webinar explores how the global pandemic has accelerated the uptake of digital services and unpack how digital identity can play a role.

    Moderator:
    Zoe Kleinman, Senior Reporter & Presenter BBC

    Panellists:
    Husayn Kassai, CEO and Co-founder Onfido
    Paul Meyer, CEO, The Commons Project
    Bryn Robinson-Morgan, Vice President, Digital Identity at Mastercard
  • Creating digital trust with a phone and a face | IDENTITY.i 2020 Recorded: Jun 22 2020 21 mins
    Robert Humphrey
    Trust is the foundation of any transaction. But when meeting face-to-face is off the table, how do you securely create a trust-first relationship with every potential customer? Also how do you do so in a way that satisfies them, so they don’t take their business elsewhere.

    In this recorded session from IDENTITY.i 2020, Onfido CMO Robert Humphrey examines how to create trust with customers using two things that are uniquely theirs: a phone and a face. Watch to learn how to:

    - Anchor customers to real identities in an easy and secure way
    - Allow customers to re-verify themselves with a selfie
    - Stop fraud at the door, while reducing operational costs
  • OnFraud Podcast Episode 3: What are the barriers to a touchless society? Recorded: Jun 22 2020 45 mins
    Dimi Radu & Simon Horswell | Senior Document Specialists | Onfido
    In this episode Dimi and Simon discuss how identity verification is having to change in the face of the COVID-19 pandemic. How do things change when face to face verification is no longer an option? And how will this effect the future?
  • OnFraud Podcast Episode 2: how is identity verification changing? Recorded: Jun 22 2020 36 mins
    Dimi Radu & Simon Horswell | Senior Document Specialists | Onfido
    In this episode Dimi and Simon discuss how identity verification is having to change in the face of the COVID-19 pandemic. How do things change when face to face verification is no longer an option? And how will this effect the future?
  • Your phone and your face. Anchoring users to real identities Recorded: Jun 17 2020 52 mins
    Robert Humphrey | CMO | Onfido & Mickey Martin | Global Lead, Sales Engineering | Onfido
    Expectations of online businesses have never been higher. Customers expect frictionless and personalized experiences, while demanding evermore streamlined registration processes. And if they don’t get them, they’ll take their business elsewhere.

    Resultantly, businesses are experiencing a profound tension. How do you balance frictionless registration, and effective identity management - so that customers are more than just an email and password in a database?

    In this webinar, Robert Humphrey and Mickey Martin will be discussing how to anchor customers to real identities in an easy and secure way.

    Join to learn about how:

    -Anchored identities enable user-controlled re-authentication and recredentialing via biometrics

    -Document-first verification with data extraction can eliminate friction, and lead to better data integrity

    -Identity verification can stop fraud at the door, protecting revenue and platform trust
  • The role of biometrics and KYC in seamless onboarding Recorded: Jun 3 2020 23 mins
    Susana Lopes, Senior Product Manager at Onfido
    What does effective onboarding look like? It’s a balancing act. With user friction, identity proofing and effective KYC all fighting for attention. In this webinar, Susana Lopes, Senior Product Manager at Onfido, considers how best to assess these competing factors in creating an ideal user onboarding flow, and how biometrics can help to mitigate traditional tensions.

    She will be discussing:

    - The evolution of account opening in the modern age and how user experiences have changed
    - The principles of proportional risk, and how they can help you ask for more at the right moments
    - How biometrics can help increase security and confidence in identity proofing
  • Your phone and your face. Anchoring users to real identities. Recorded: May 28 2020 52 mins
    Robert Humphrey | CMO | Onfido & Mickey Martin | Global Lead, Sales Engineering | Onfido
    Expectations of online businesses have never been higher. Customers expect frictionless and personalized experiences, while demanding evermore streamlined registration processes. And if they don’t get them, they’ll take their business elsewhere.

    Resultantly, businesses are experiencing a profound tension. How do you balance frictionless registration, and effective identity management - so that customers are more than just an email and password in a database?

    In this webinar, Robert Humphrey and Mickey Martin will be discussing how to anchor customers to real identities in an easy and secure way.

    Join to learn about how:

    -Anchored identities enable user-controlled re-authentication and recredentialing via biometrics

    -Document-first verification with data extraction can eliminate friction, and lead to better data integrity

    -Identity verification can stop fraud at the door, protecting revenue and platform trust
  • Disruptive Innovation in FinTech Recorded: May 21 2020 34 mins
    Husayn Kassai, CEO, Onfido
    Disruptive innovation is a phrase on the tip of every tongue. A concept that’s redefined industries and toppled organisations. Its effects are far-reaching. Disruptive innovation has already transformed fundamental services like transportation and reinvented how we consume entertainment. Now it’s starting to influence financial services. It seems that everyone is searching for that disruption. But few can define what it is, and how to find it. In this webinar, Husayn Kassai, co-founder of Onfido, examines exactly what disruptive innovation is, and how it’s being applied to trade and finance.
  • Reauthorization with a selfie: maintaining trust & UX across identity lifecycles Recorded: May 15 2020 35 mins
    Timo Bruggemann, (Onfido) | Sarah Wolff, (Transmit Security) | Miroslav Gajsek (Transmit Security)
    Customers' expectations of digital services have never been higher. But how do you keep them satisfied without inviting fraud into your platform?

    In this webinar Onfido’s Timo Bruggemann and Transmit Security’s Sarah Wolff will discuss how by anchoring a user to a photo ID, biometrics and device at onboarding, you can enable them to seamlessly reauthorize themselves using a selfie.

    So whether they’ve forgotten a password, are completing a risky transaction, or re-verification is a regulatory mandate, they can do so in an intuitive and secure way.
  • COVID-19 Stimulus Package: Protecting your customers and revenue. Recorded: May 12 2020 53 mins
    Parker Crockford - Director of Strategic Accounts and Policy, Onfido
    The Paycheck Protection Program means countless small businesses will be able to access much needed capital as they navigate the COVID-19 crisis.

    Effective identity verification, onboarding and verification will be at the heart of ensuring that business owners can quickly access the loans they need to survive. But it will also ensure lenders can satisfy regulation from a remote setting, and stop fraud from capitalizing as lenders try to quickly approve legitimate loans.

    Join our roundtable discussion to hear regulatory and industry leaders discuss this crisis: what’s going on now and both short and long term solutions you can implement for your organization. Stay tuned at the end for live Q&A!

    Speakers:

    David Ehrich | Co-Founder and Executive Director of AIR - the Alliance for Innovative Regulation

    Jeremy Grant | Coordinator - Better Identity Coalition

    Stuart Vaeth | VP of Digital Identity, Mastercard
  • How to anchor users in trust at onboarding Recorded: Apr 24 2020 34 mins
    Timo Bruggemann, (Onfido) | Sarah Wolff, (Transmit Security) | Miroslav Gajsek (Transmit Security)
    Your onboarding process can make or break your customer relationships. It’s the critical first step towards delivering a good user experience, and stopping fraud before it can get through the door.

    But in a digital first world, where the bar isn’t only set by your direct competitors, but by UX obsessed giants like Apple and Google - how do you balance speed and security?

    Join Onfido’s Timo Bruggemann and Transmit Security’s Sarah Wolff, to discuss how to balance frictionless registration, and effective identity management - so that customers are effectively onboarded, and can be trusted from day one.
  • COVID-19 Stimulus Package: Protecting your customers and revenue. Recorded: Apr 15 2020 54 mins
    Parker Crockford - Director of Strategic Accounts and Policy, Onfido
    The Paycheck Protection Program means countless small businesses will be able to access much needed capital as they navigate the COVID-19 crisis.

    Effective identity verification, onboarding and verification will be at the heart of ensuring that business owners can quickly access the loans they need to survive. But it will also ensure lenders can satisfy regulation from a remote setting, and stop fraud from capitalizing as lenders try to quickly approve legitimate loans.

    Join our roundtable discussion to hear regulatory and industry leaders discuss this crisis: what’s going on now and both short and long term solutions you can implement for your organization. Stay tuned at the end for live Q&A!

    Speakers:

    David Ehrich | Co-Founder and Executive Director of AIR - the Alliance for Innovative Regulation

    Jeremy Grant | Coordinator - Better Identity Coalition

    Stuart Vaeth | VP of Digital Identity, Mastercard
  • Regulation, Financial Services and Customer Centricity Recorded: Mar 31 2020 42 mins
    Del Nadarajah, Director at Deloitte and Yuelin Li, VP Strategy at Onfido
    The financial services industry is torn between the twin disruptions of rapidly-changing consumer expectations, and the equally rapid advance of regulation.

    But do these two forces always need to be in opposition? Or is there a way for financial services to align the goals of regulations with customer demand?

    Exploring the regulations that matter most and how they affect the industry, this talk will look at ways to build a customer centric business while still meeting the goals of regulation.

    Join this webinar to hear from Del Nadarajah, Director at Deloitte, and Yuelin Li, VP Strategy at Onfido, and learn about:
    - Key trends in financial services and regulation
    - The evolution of FinCrime
    - Which regulations are changing the consumer financial services landscape
    - The current state of play in digital identity
    - Best practice in customer centricity
    - The fragmented customer journey and the future of holistic digital identity approaches
Verify at the speed of life
Our AI-based technology assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics. That’s how we give companies like Revolut, Zipcar and Bitstamp the assurance they need to onboard customers remotely and securely. Our mission is to create a more open world, where identity is the key to access.

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  • Title: Disruptive Innovation in FinTech
  • Live at: May 21 2020 2:00 pm
  • Presented by: Husayn Kassai, CEO, Onfido
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