Next-Gen Financial Services: exploring the potential of AI and voice

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Adopting new technology to better deliver for customers Increasing customer expectations, the constant threat of disruption and on-going regulatory requirements has ensured digital transformation remains high on the agenda for financial services firms. AI is already playing a role in refining customer interactions, with RPA and robo-advice at the fore, but with voice next on the horizon, it is vital that firms stay ahead of the innovation curve. Achieving outstanding customer experiences, increasing revenue per customer and overcoming common hurdles to adoption. Hear how financial services organisations are harnessing the power of AI and voice across the sector.

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