High-Value Customer Experiences in Moments That Matter

Presented by

Lester McHargue, Salesforce | Kayla Santo, Salesforce | Nick Wojdyla, Director of Digital Marketing, Cummins

About this talk

Manufacturing is transitioning to customers who require optimized experiences across channels like dealers, distributors, and digital commerce. These experiences are driven by moments that matter to your customers. Join us and special guest Nick Wojdyla, Director of Digital Marketing, Cummins to learn how Salesforce empowers your ability to drive these memorable experiences.

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Salesforce is the global leader in customer relationship management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, and artificial intelligence—to connect to their customers in a whole new way. The Salesforce Customer Success Platform includes industry-leading services spanning sales, service, marketing, commerce, communities, collaboration and industries, all on a single trusted cloud platform. Salesforce will power more than 2 trillion B2B and B2C transactions this year for more than 150,000 companies and millions of Trailblazers--the individuals and their organizations who are using Salesforce to drive innovation, grow their careers and transform their businesses. Salesforce is committed to a set of core values--trust, growth, innovation, and equality of every human being. The company is ranked #1 on Fortune’s World's Best Workplaces list, and Forbes has ranked the company one of the world's most innovative companies for eight years in a row. For information, please visit www.salesforce.com.